Program Leadership and Cross-Functional Management• Led a team of 5 program managers, overseeing 8 medical and 7 industrial customers, with full P&L responsibility for $100M in annual sales.• Delivering world-class customer service, project management, new product introductions, and sales and operations support.• Successfully managed cross-functional teams within a matrix structure, aligning resources and tasks with organizational goals.Project Management Expertise• Oversaw the scheduling, coordination, and implementation of contracted products and services, ensuring on-time delivery, quality, and budget adherence.• Demonstrated expertise in project management methodologies and best practices, consistently improving the organization’s project delivery capabilities.Customer Service and Client Relations• Acted as the primary liaison between the business and clients, guiding strategic planning, goal setting, and implementation of products and services.• Ensured high levels of customer satisfaction and retention through proactive communication and problem-solving.New Product Introductions (NPI)• Led cross-departmental efforts for successful new product introductions, collaborating with R&D, sales, and operations to ensure timely launches.Sales and Operations Support• Collaborated with sales and operations teams to align production schedules with client needs and sales forecasts, enhancing overall operational efficiency.Team Development and Leadership• Fostered a culture of continuous learning and development, empowering the team to excel in their roles while achieving individual growth and success.

We specialize in providing comprehensive solutions to optimize and transform every aspect of your supply chain design and operations. Our expertise spans key areas including strategic planning, procurement optimization, efficient manufacturing processes, seamless distribution, product portfolio management, and the optimization of your manufacturing network. By addressing these interconnected elements, we ensure your supply chain operates at peak efficiency, driving cost savings, enhancing performance, and delivering greater value to your organization.

Supply Chain and Commodity Management LeadershipCollaborated with Supply Chain, Legal, Finance, Operations, Engineering, and Sales teams to monitor demand and supplier trends, improving sourcing policies and agreement templates to maintain a competitive edge for Dialight.Developed commodity inventory strategies (VMI, consignment stock, MSA, reselling obsolete stock) to reduce excess and obsolete inventory, aligning with Dialight’s business objectives.Strategic Supplier and Contract NegotiationsManaged the Supply Chain Finance program, extending payment terms for over 500 vendors with a total spend of $90M from net 30 to net 70 days, increasing cash flow by $15M annually.Negotiated with C-level executives of key suppliers to improve landed costs, terms, and conditions, resulting in over $5M in positive PPV and $10M in cost avoidance in 2022.Supplier Relationship Development and Market StrategyAnalyzed supplier portfolios to identify strategic suppliers based on cost, quality, and technology, leading to the development of a Preferred Suppliers List (PSL) for early engagement with the Design Engineering Team.Conducted quarterly business reviews, price negotiations, and monitored market trends and supply chain risks to ensure optimal sourcing decisions and cost-efficiency.Global Sourcing and Risk MitigationLeveraged global spending to negotiate better landed costs, optimize supplier selection, and manage business awards across five global sites.Identified and implemented alternate sourcing solutions to maximize savings and mitigate risk for Dialight.

Served in an executive leadership role directing the production of multiple energy products from the prototype stage to high-volume production, and expanded production from the U.S. to Mexico, with global P&L responsibility.Advanced EBITA from single digits to 15% while reducing overhead expenses by restructuring the organization. Led negotiations regarding product sale costs, improving the bottom line, and worked with customers and distributors to increase sales.Propelled the proposal win rate for our innovative products from 20% to 40% by enhancing training and increasing the sales force.Increased inventory turns by 34% by implementing vendor-managed inventory techniques and capacity expansion.Reduced costs by 30% through offshore sourcing, which catapulted operational and sales performance by 25%

Report directly to the Chief Operating Officer.Lead and direct operational activities, including business development, materials, supplier performance, program management, production, human resources, information technology, engineering, quality, finance, and environmental health/safety.Develop divisional strategy for achieving world-class manufacturing results and growth.Foster continuous improvement initiatives through Lean deployment, Six Sigma variation control, and visual performance management.Develop divisional budget, performance targets, and financial deliverables.Cultivate relationships with customers to align with expectations and market requirements.Oversee recruitment, retention, development, and motivation of the team.Ensure compliance with federal and state regulations through consistent policy management.Lead corporate best practices and global operational excellence sessions.Remain flexible and engaged with corporate global assignments as required.

Full P&L responsibility for a 110,000 sq.ft facility that operates multiple shifts producing various complex, low-to-medium volume, high mix electro-mechanical / electronic assemblies, interconnect cables and circuit card assemblies based on AS9100, ISO-9001, IPC-610 Class III, cGMP / FDA, and ESD 20:20 certification as well as meeting all DFAR and ITAR requirements for Tier 1 customers in the military / aerospace, medical device, communications, government systems, and Industrial control markets. Direct responsibility for reviewing all quotations & proposals and establishing profit levels based on annual operating budget. Direct reports included; Program Management, Finance, Proposals & Contracts, Engineering & Test, Manufacturing & Planning, Purchasing & Materials, HR, Quality, and IT with a Direct Labor force of up to 300 employees.

Lead global account program activities. Manage, communicate and coordinate all required program activities through multi-regional/global cross-functional teams. Focus includes, but is not limited to, special project requirements, customer product requirements, and operations/fulfillment issues. Assist operational sites in supporting customer requirements through identifying necessary resources and skills, training and escalation support, while overseeing program activities of designated global customer(s). Participate in internal and external business reviews and take the lead in preparing documents for the business reviews. Identify opportunities for new business within assigned account(s), partnering with global account manager and/or regional sales organization as appropriate.Responsibilities:Support sales team, as needed, in development of quotations and proposals; identify opportunities for growth within programs, and new potential projects.Coordinate all required disciplines (engineering, purchasing, planning, manufacturing, quality and sales, etc.) to execute programs to customers’ expectations, meeting or exceeding quality and cost objectives. Make required adjustments and recommends changes to maintain targeted margins.Primary contact point for customer(s) to address special requirements, and to identify and resolve problems. Escalate issues to appropriate levels for effective resolution.Coordinate cost reduction proposals/plans for key opportunities as programs move into high volume production.Provide business updates to management teams on regular or as-required basis.Coordinate field activities related to new products, voice of the customer; and communicates new product information to internal organizations.Manage programs’ end-of-life (EOL) cycles to minimize financial exposure; prepare, negotiate and settle any and all liability claims with the customer; supports the supply group in managing EOL with supplier base.

Managed global customer account operations of Tellabs ($280M annual), Honeywell ($800M annual), and Motorola ($200M annual). Global responsibilities for P&L, customer satisfaction and overall success of the account. Management oversight of domestic and low cost PCBA production sites including Suzhou, China; Penang, Malaysia; Singapore; Guadalajara, Mexico, and Charlotte, NC. Provided strong emphasis on effective cash management, especially inventory reduction initiatives via deployment of supply chain solutions and strict management/mitigation of excess and obsolete Inventory. Execution of Lean Manufacturing to reduce process cycle times. aggressive accounts receivable management. Negotiated pricing to align with payment T’s and C’s. Responsible for execution of multiple product transfers from US sites to low-cost geographies. Global Supply Chain Solutions Developed, negotiated and executed Re-Order Point Supply Chain strategy which resulted in $5M Finished Goods inventory reduction/savings. Applied Lean Manufacturing principles on high dollar assemblies, optimizing semi-finished goods inventory profile to eliminate 6 days of supply, yielding $1.4M inventory savings.Global Sites Operations Management  Created, negotiated and implemented a New Products Pricing model, resulting in 5% profit increase for the Charlotte site. Expedited emergency proposal in response to new business opportunity, leading to quick win of $60M Tellabs Optical product for Guadalajara, Mexico.

Responsible for all customer activities, including but not limited to annual operating plan, strategic and tactical planning, preparation of new business quotations, reporting order management, negotiated contracts, review of operational resource requirements and monitor the introduction of new programs. Interfaced with sales, engineering, manufacturing, and materials to establish quality standards and to develop strategies to support customers. Analyzed sales forecast and build schedules to support sales and ensure proper inventory levels. Produced inventory status reports, maintained and updated PC based schedules. Created presentations to articulate operations and financial progress and results to senior management teams and to customers. Directed priorities on product flow to meet ship schedules and revenue commits. Monitor MRP, manufacturing planning, documentation, inventory control and test schedule.

Responsible for driving Solectron's technical design activities. Provided key technical communication link between customer development team, Solectron's engineering and management team. Confer with all support team personnel to clarify problems and develop corrective actions and methods of improvements to resolve problems. Coordinated information, quotation, and proposals. Coordinate activities with design, sale, and program management. Developed and lead all customer focus team activities, including developing project meeting schedule plans, assigning meeting coordinators, and coaching team on meeting strategy.

Serviced and repaired electrical and electronic aircraft systems and components using industry-standard tools such as oscilloscopes, signal generators, voltmeters, ammeters, and time domain reflectometers. Leveraged technical manuals, wiring schematics, block diagrams, and drawings to efficiently diagnose malfunctions in system wiring, sub-assemblies, and various components. Maintained rigorous quality control standards throughout the repair process by performing receiving, in-process, and final inspections on electronic systems and related parts. Skilled in repairing wires, cable bundles, coaxial cables, and connectors. Provided maintenance, troubleshooting, and repairs for complex radio, radar, and electronics systems on aircraft, ensuring optimal performance of equipment essential for communication, navigation, automatic landings, and aircraft identification.