Martin Mitev Email & Phone Number

Latvia

Marupes District,, Lv

New employee idea management system aka first intrapreneur project.Handling on average 2.16 new ideas per week of which 3% have never been implemented in aviation before and another 26% are new to the airline. Established a bi-weekly dedicated innovation time block for all employees, average 1.8 visitors per block.Built a 7-person team to support processes with weekly active mentoring sessions, bi-annual 1-on-1s.Monthly internal networking events with departmental project presentations, best practices case studies.Daily management of internal and external project communication.Collaboration with external innovation ecosystem actors (startups, incubators, accelerators, universities, consultants)Creating a worldwide network of airline innovatorsOversight of company innovation initiatives portfolio.

Marupes District,, Lv

Regular airline operations on turbojet aircraft over 67 tonnes maximum take-off weight.Personal punctuality: 90.1%

Marupes District,, Lv

Goals for innovations in Flight Operations (copyright me):0. What if we could do the same thing backwards or upside down?1. Identify what can be improved.2. Identify who can do it, how, when.3. Lead the Who to change the What and How during the When.4. Document the result.Assisted in: * new company-wide documentation system, * new fuel efficiency analysis tool, * introduction of electronic tech log,* IFE project setup,* web-based pilots promotion system,* CSeries introduction,* promotion of successful RNP trials, * acquisition of EGNOS funding for fleetwide RNP operations implementation, * representation in Eurocontrol RNP implementation meetingsThe position was eliminated as part of airBaltic's post-COVID restructuring.

Marupes District,, Lv

Goals for commercial flying operations (copyright Airbus):0. End up on no front page.1. Fly, navigate and communicate (in this order and with appropriate task-sharing)2. Use the appropriate level of automation at all times3. Understand the flight mode annunciator at all times4. Take action if things do not go as expectedMy flights results:* 15-min punctuality at 91.3%, 4% below fleet average* SFC: 0.29 nm/kg, average extra fuel 257 kg, 23% lower than fleet average

Marupes District,, Lv

Regular passenger service First Officer. 1700 hours on type. 89% on-time arrival (within 15 minutes of scheduled) and 62 kg below planned fuel burn (99% of cases year to date).

Marupes District,, Lv

Developing business cases for new initiatives, assisting in trials and implementations of cost-reducing and efficiency-enhancing projects such as electronic flight bags (Class I in operational use), crew HR management (brand new pilots assessment and promotion system), ground operations web tools (on average 8% waiting time reduction for processes).

Marupes District,, Lv

Regular passenger service First Officer. 1000 hours on type, 97% on-time (arrival within 15 minutes of scheduled) and on-fuel (at planned or under-burn) performance.

Marupes District,, Lv

Passed selection tests for a first officer position on company Fokker 50 fleet in August 2010. Due to a start date delay, worked as an IT Analyst in various interdepartmental projects, including ground handling, financials, in-flight services and others. 100% success rate in on-time deliveries.Left this position to fly full-time as First Officer on the Fokker 50.

Gandhinagar, Gujarat, In

Work in every aspect of classical IT management, focus on systems support, analysis, and developmentMarketing to and acquisition of new clients, including custom service-level agreementsClient assistance in all project steps - drafting of requirements, design of business-specific services delivery with time and cost limitations, implementation of the above, verification of results and documentation, maintenance (if required)Transfer of clients to other consultants (including free training) when moving to study in EPST

Management of 3 people in investigation and planning of new niche initiatives for DigitalTesting of expansion projects based on client requests

IT First and Second-Line Support at an office of 15 people – several Windows 2003 Servers (Microsoft Exchange, Active Directory, Domain Control, Print, File, Veritas Backup Servers), Windows 2000 and XP PCs, Citrix, via a Remedy Service Management system

1st and 2nd line IT support on various assignments, mostly private households and small businesses, such as Euronet Consulting and Club of Madrid, mentioned below100% success rate in solution of IT-related issuesUnquantified cost savings - 0 complaints from ensued continuityAssistance in the setup of company structures and processes

Part-time IT support of the Brussels office of Club of MadridInstallation of new backup system (recovery used once)Resolution of 10 independent internal issuesDocumentation (about 20 pages) of all internal IT processes

Management of 5 volunteers (marketing and Flash design team) in a new RGP Production – setup of an internal communication website (TikiWiki-based), design, setup and management of an external project website (Drupal CMS-based)At the project's end: 200 users on the external website, 3 online events through it, 40 users on the internal Wiki

Switzerland, Ch

IT First and Second-Line Support at the representation office of 35 people – Windows 2003 Servers (Microsoft Exchange, Active Directory, Domain Control, Print, File, Veritas Backup Servers), Windows 2000 and XP PCs, Citrix, via a Remedy Service Management system

Brussels, Belgium, Be

Installation of a new e-mail, file, backup serverStandardisation of Infrastructure and introduction of IT policies (access levels, collaboration, support a phone call away) as defined in SLAAlignment of IT with business processes (new telecom provider, centralised and regularly-backed up file storage) - cost saving of about 200 euros per monthAbout 110 internal issues resolved with 100% success

Migration of content for three clients into a proprietary PHP/MySQL solution (ESY)Completion of product user manual (50 pages)

Installation of a new network file and backup Windows server, Inventory and Improvements of IT InfrastructureImplementation of IT policies, e.g. user level controlsRegular IT infrastructure maintenance

Cincinnati, Ohio, Us

Design, development and implementation of a database back-end reporting toolProject leader for the production of an Internet-based expert system

Analyst and developer of a complete, automated company reporting structureProject leader for designing, and implementing online payment and newsletter systems Research and communication with European and Middle-Eastern distributors for Bourget clients (2 acquired)Drafting of company IT policies (about 30 pages) and assistance in preparation of SLAs for other IT consultantsFirst-line support for individual Windows and Linux PCs, network maintenance and managementNew VoIP Linux-based system implementation and improvement (management of 1 temp assistant)Website redesign and maintenance using HTML, PHP, MySQL, Java, and JavaScript

Master Of Science - Ms, Air Transport Management

Multi-Crew Cooperation, Commercial Pilot'S License, Basic Airline Management, Mcc, Ajfc

Frozen Atpl, Jaa Fcl(P)-1 Airline Transport Pilot'S License

Master Of Arts, Business Information Management With Honours Thesis

Ba, Computer Science And Economics

Ib Diploma, Higher Level:Mathematics, Physics, Economics;Standard Level:English, Arabic, It In A Global Society

O-Levels, English (A*), It (A*), Chemistry (A*), Physics (A), Natural Economy (A*), Mathematics (A), Spanish (B)