Martin Ryan

Martin Ryan Email and Phone Number

Executive Program Lead Transformation
Martin Ryan's Location
Greater Sydney Area, Australia
Martin Ryan's Contact Details

Martin Ryan personal email

n/a
About Martin Ryan

A results-driven individual with expertise in Strategy, Operations, and Services across a wide range of industries and governments. Has successfully managed challenges for Government, Enterprise and Non-For-Profit. Please see below: Strategy:

Martin Ryan's Current Company Details

Executive Program Lead Transformation
Martin Ryan Work Experience Details
  • Catholic Schools Parramatta Diocese
    Executive Program Lead
    Catholic Schools Parramatta Diocese Dec 2021 - Mar 2023
    Parramatta, New South Wales, Australia
    I worked closely with Senior Executives, Technology/Operational Managers, an External Advisory Board, #SAP and a wonderful program team to not only recover an HRIS program but also to create the first fully integrated HRIS solution for K to 12 Education in Australia on SuccessFactors with a potential to create a new educational vertical. The CSPD HRIS program is now firmly back on the right path, with a detailed Master Schedule in place to ensure successful delivery. The solution we created will deliver an all-encompassing K to 12 Self-Service HRIS solution featuring Payroll, Recruiting, Contracts, Boarding On/Off, Learning, and more, built on the SAP SuccessFactors platform, leveraging Concurrency and SAP BTP Extension Tools. Key Steps: • Built a strong team, Architects, Process Leads, Data Managers, Test Managers etc.• Mitigated Financial and Commercial Exposure. • Reviewed the ‘AS-IS’ and built a ‘Future State’ with business alignment and sign-off. • Performed a GAP Analysis on the previous build work with SAP and SI. • Returned to market, selected new vendors signing Managed Services Agreements• Built an Assurance Model with the Internal PMO, SAP Professional Services and BDO• SuccessFactors Design completed, utilising Workbooks and Wireframes signed off by Business.
  • Telstra
    Telstra Corporate Strategy, Strategic Partner Manager
    Telstra Jul 2015 - Sep 2021
    400 George Street. Sydney.
    Telstra Technology and Innovation, Corporate Strategy, Strategic Partner Program Manager (June 2015 ) • Worked with strategic partners, to innovate, create and deliver in Australia and Globally. • Participated in the creation of the Global Telco Innovation Alliance. An alliance of 14 Telcos. • Explore with partners future technologies to enable digitisation, global scalability and differentiation. • Explore opportunities for Strategic Relationship with Telstra Venture.• Manage governance with the Partners at the Telstra C level. • Provide input to Telstra Board Papers and CEO Briefs
  • Telstra
    Delivery Services Executive
    Telstra Sep 2012 - Jul 2015
    Level 8, 231 Elizabeth Street, Sydney 2000
    * Worked with stakeholders, and a staff of 20 Heads of Programs, managed major programs across Enterprise, Government, and Charities * Integrated IBM staff into Telstra resulting from a Business Partnership agreement.* Worked with Telstra Government teams and Telstra Global Services groups in the pre-bid and preparation of AG’s, Corrective Services, NSW Police and DEC.
  • Telstra
    Commonwealth Bank Of Australia Head Of Service
    Telstra Nov 2008 - Sep 2012
    Worked Our Of Multiple Locations
    * Responsible for all program integration and transformation between CBA and Telstra that included: 40,000 Cisco end points, 50,000 mobility devices, 200,0000 payment ends, 18 Contact Centers, Multiple Data Centers, high volume, Service Desk/Network Control, and security/compliance * Joint owner with CBA of a 12-month service improvement program (cost $3m) that took SLA’s to 95%+ and maintained a 99.99% availability model across critical platforms * Identified and mitigated risk in collaboration with CBA IT and CBA Business across aged and non-diverse platforms as Telstra’s representative on CBA * Represented Telstra on CBA’s High Priority Incident Management group, which included: the CEO, the CIO and, ED representation* Managed major incidents including Queensland flooding, Data Centre and Contact Centre failure * Sourced and implemented support models with Cisco/Avaya/Verint/MSC and Telstra Internal
  • Telstra
    Customer Migration Manager
    Telstra 2007 - 2009
    Sydney Nsw
    * Responsible for Enterprise and the Government Customer on Telstra’s $11 billion transformation* Managed the migration activities impacting 1,600 enterprise clients including front of house "Buy In" * Created Risk and Impact profiles based on Customer Vertical.
  • Telstra
    Service Director
    Telstra 2003 - 2007
    Sydney, Australia
    * Managed external audits and contract variations for the Government Radio Network* Worked with NSW Police and Corrective Services steering groups in areas of security and mobility * Rolled out data networks to NSW Government and Major Enterprise without impact * Developed a Customer Onsite Engagement Model for Telstra Service Directors * Worked with Mines in Queensland to enhance mobile coverage into mining communities * Represented Telstra Service for “World Youth Day” and “World Cup Rugby”
  • Advantra/Ibm
    Customer Delivery Manager
    Advantra/Ibm Oct 1999 - Dec 2002
    Sydney, Australia
    * Managed the NRMA outsourced network. * By applying strong financial governance I took this from a negative to a positive earning account. ** I was the NRMA network owner for Y2K.
  • Deutsche Bank
    Head Of Infrastructure
    Deutsche Bank Jun 1998 - Sep 1999
    Sydney, Australia
    * Integrated the Australian arm of Bankers Trust into Deutsche Bank after acquisition * Rebuilt Deutsche Bank Australia's Infrastructure prior to Y2K to the value of $30m
  • State Street
    Manager Avjennings, State Street, Corestates, Bnp And Prospect Electricty
    State Street May 1989 - Jun 1998
    Sydney, Australia
    * Managed CoreStates State Street collaboration in Asia * Reshaped IT from a mainframe environment to Australia's first Windows NT Dell platform* Managed AVJennings and Long Homes through an acquisition. * Programmer at BNP * Programmer at Prospect Electricity

Martin Ryan Skills

Stakeholder Management Service Delivery Managed Services Project Delivery Telecommunications Service Management Itil Vendor Management Telco Incident Management Contact Centers It Service Management Business Transformation Customer Experience Sla Strategic Leadership Workforce Management Unified Communications Business Planning Information Technology Networking Strategic Thinking Training Delivery Staff Management New Business Development Negotiation Public Sector Business Intelligence Project Portfolio Management Pmo Pre Sales Resource Management Outsourcing Governance Business Process Improvement Risk Management Management Process Improvement Solution Architecture Integration Sdlc It Management Infrastructure Data Center Business Case It Outsourcing It Strategy Business Process Service Improvement Change Management

Martin Ryan Education Details

Frequently Asked Questions about Martin Ryan

What is Martin Ryan's role at the current company?

Martin Ryan's current role is Executive Program Lead Transformation.

What is Martin Ryan's email address?

Martin Ryan's email address is ma****@****.com.au

What schools did Martin Ryan attend?

Martin Ryan attended Western Sydney University, Australian Institute Of Company Directors, Australian Institute Of Company Directors, Australian Institute Of Company Directors, Kepner-Tregoe.

What are some of Martin Ryan's interests?

Martin Ryan has interest in Social Services.

What skills is Martin Ryan known for?

Martin Ryan has skills like Stakeholder Management, Service Delivery, Managed Services, Project Delivery, Telecommunications, Service Management, Itil, Vendor Management, Telco, Incident Management, Contact Centers, It Service Management.

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    1
    bne.com.au

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