Martin Praveen Noronha Email and Phone Number
"Risk comes from not knowing what you're doing - Warren BuffettI am an accomplished and astute Banking & Financial Services professional with 16+ years of experience in Credit Risk Management & Compliance, Credit Decisions, Business Banking Operations, Mortgages & Loans. I possess excellent knowledge of the key regulatory requirements as well as Payment Service Regulations and ability to interpret complex regulatory information.I carry hands-on experience in conceptualizing and implementing BAU procedures & process strategy, including cost pressure, risk identification and mitigation. My core competencies lie in carrying out banking operations with extensive knowledge of the government policies, regulations and provisions of various statutory acts with relevance to financial credits.Over my vast career expanse, I have achieved outstanding success and reputable track record in my credit decision roles. I have garnered in-depth expertise in Strategic planning, designing and implementing systems / procedures to enhance the overall efficiency of the bank in line with the corporate business goals.My email address is martin_praveen@yahoo.com in case you want to contact me.I possess the following skills• Operations planning• Business performance management• Budget oversight• Reporting management• Data-driven decision-making• Multi-unit operations management• Systems implementation• Continuous improvements• Staff retention• Performance reporting• Strategic resource management• Influencing and negotiating• Cross-functional team leadership• Client relationship management• Workforce training and development• Operational troubleshooting• Process improvement• Analytical problem-solving
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Senior ManagerStandard Chartered Bank Aug 2018 - PresentBangalore Urban, Karnataka, IndiaInitiatives and Outcome1. Process / Workflow simplification ---- Error reduction from 20% to 5%, Efficiency improvement by 20% and 4 FTE capacity creation.2. Turnaround Time Dashboard implementation ---- Client End to End TAT reduced by 20% 3. Process alignment with SLA documents ---- Acceptable rating in GIA audit4. Regular team meeting , One to one session with staff and One to one session with staff ---- Attritions reduced by 50%, 3 staff promoted as managers and 6 staff promoted as Team Leaders 5. Quality framework design/implementation ---- Reduction in errors, Ops loss, near-miss.6. Process migration ---- Mortgage, Personal Loans stabilized7. Budgeting and staff cross-training ---- Idle time elimination, unit revenue improvement by 10% 8. Stakeholder management ---- Reduction in escalations and knowledge transfer.9. Disbursement automation, Daily report automation. Insurance automation, Editable single pager implementation ---- Capacity creation by 9 FTE, Error reduction and E2E Turnaround time reduction by 20%10. Customer calling process implementation ---- Customer experience implementation. -
Assessment ManagerAnz Support Services India Pvt. Ltd Apr 2007 - Aug 2018Bangalore Urban, Karnataka, India1. Involved in decision making process (Credit approval discretion – CAD) for Mortgage loan for AUD$1 Mil, Secured commercial Loans of AUD$500,000.00 and unsecured commercial Loans for AUD$250,000.00. Nil Loan loss reported due to incorrect assessment on applications processed2. Fraud check is enhanced through company search as well as ASIC (Australian Securities and Investments commission) to confirm customer not have any fraud related issues. 3. Process checklist automated to ensure quality of inputs as well as efficiency gain for 1 FTE.4. Duplicate property title search elimination process resulted in a save of AUD 500,000.00 as well as 2 FTE per annum.5. Involved in successful migration Personal Loans, Commercial loans, Mortgages and Credit Card from Australia and travelled onshore as Subject matter expert.6. Customer calling process implemented to ensure the decisions can be made quicker for better client experience.7. Credit assessment process efficiency improved through documents empowerments and reduction in applications rejects. 8. Calling frontline on applications with deficient information or additional information/documents requirements.
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AssociateFidelity Investment India Pvt Ltd Apr 2006 - Mar 2007
Martin Praveen Noronha Education Details
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Business Administration And Management, General
Frequently Asked Questions about Martin Praveen Noronha
What company does Martin Praveen Noronha work for?
Martin Praveen Noronha works for Standard Chartered Bank
What is Martin Praveen Noronha's role at the current company?
Martin Praveen Noronha's current role is I believe better risk management may be the only truly necessary element of success in banking. Better controls - lower risk..
What schools did Martin Praveen Noronha attend?
Martin Praveen Noronha attended Indira Gandhi National Open University, St. Aloysius College, Mangalore-575003, St. Aloysius College, Mangalore-575003.
Who are Martin Praveen Noronha's colleagues?
Martin Praveen Noronha's colleagues are Bhavik Tank, Manish Korgaonkar, Rooki Shetty, Sowmiyan Gunalan, Thirupathi M, Lisa Bou, Safiuddin Ismail.
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