As a project manager at Concentrus, I oversee and support ERP implementations by ensuring effective planning, coordination, and communication within project teams, ultimately delivering tailored solutions that align with our client's needs and objectives.- Project Leadership: Successfully Guided Oracle Netsuite and Acumatica Projects to Timely Delivery and Budget Adherence.- Team Management Expertise: Efficiently Orchestrated Cross-Functional and Offshore Teams, Enhancing Collaboration and Productivity.- Client-Centric Solution Strategist: Directly Engaged Clients to Develop Customized Solutions Aligned with Needs and Objectives.- Exemplary Project Management: Attained Outstanding Client Satisfaction and Retention Rates Through Strategic Project Oversight.- Budget Management: Guided project budgets by monitoring budgeted hours outlined in Statements of Work (SOW), ensuring resources operated within allocated limits while providing additional support and escalation management to achieve project completion.

As a project manager at Raborn Media, I coordinate and oversee media projects, ensuring seamless teamwork and timely delivery of digital advertising, web development, video production, social media, branding, and reporting services across diverse industries.- Client Portfolio Management: Effectively managed task coordination and communication for a diverse portfolio of 70+ clients in a fast-paced and dynamic environment. Leveraged Asana, Basecamp, Slack, Zoom, Microsoft Teams, and Loom to ensure seamless project execution and client satisfaction.- Cross-Functional Collaboration: Led concurrent projects by collaborating with internal teams of graphic designers, web developers, and coordinators. Ensured clear project scopes, work timelines, and seamless coordination throughout various business development systems and project life cycles.- Integration & Optimization: Orchestrated the successful integration of HubSpot for clients, optimizing customer engagement, outreach, and sales attribution through targeted marketing emails, campaigns, and workflows.- Data Analysis & Reporting: Leveraged Google Looker Studio and HubSpot to create customized reports and dashboards, enabling data analysis and highlighting key performance indicators (KPIs). Utilized insights for strategic annual and quarterly planning of marketing campaigns, including sales revenue performance, open/click-through rates, and Google Analytics data.

As a project coordinator at InfoAge Solutions, I ensured projects were on time and within budget by working with NetSuite consultants, supporting the company's focus on IT security, Cybersecurity, and ERP implementation for government and commercial clients.- Project Coordination & Documentation: Facilitated seamless project coordination and documentation with key stakeholders using Technology Enterprise Management (TEM) and Enterprise Resource Planning (ERP) Integrator (NetSuite). Ensured efficient integration and customization for optimal project outcomes.- Cross-Functional Team Collaboration: Led cross-functional teams of developers, data engineers, and documentation specialists throughout the project life cycle. Successfully managed multiple concurrent projects and implemented effective tracking and progress monitoring mechanisms.- Client Communication & Experience Management: Engaged in client communication and Customer Experience Management (CEM) to identify and define project requirements, scope, and goals. Leveraged tools such as Teamwork, Slack, and LucidChart to streamline collaboration and communication.- Technical Report Generation: Generated technical and customized reports for requirements, documentation, and Security Emergency Management Services (SEM). Produced detailed reports including security findings, training manuals, excel field mapping comparisons, Lucidchart process flow maps, and test cases.- Collaborative Project Planning: Collaborated with both internal teams and clients, utilizing Smartsheet for project planning, requirements management, risk assessment, and data management throughout the project life cycle. Ensured coordination and project execution.

As a technology project coordinator at the Archdiocese of Galveston-Houston, I manage and support initiatives to integrate educational technology, fostering academic excellence, character development, and faith formation across schools and among students and educators.- Technology Program Leadership: Led strategic planning and formulation of technology programs, creating innovative short, medium, and long-term product roadmaps. Successfully implemented Fiber internet, network infrastructure, database, and access point management to optimize learning environments.- Grant Management & Funding Acquisition: Secured $1.7 million in funding through the CARES ACT - EANS grant. Coordinated technology procurement, NWEA curriculum implementation, and operational resource management. Conducted vendor selection, streamlined software fulfillment, and provided staff training.- Resource Procurement & Budget Oversight: Managed technology resource procurement, administration, and distribution, including Chromebooks, iPads, laptops, digital TV displays, and education software. Oversaw a $135,000 budget for optimal resource utilization.- Training & Professional Development: Orchestrated impactful technology training sessions for staff, covering hardware usage, educational software, student data analytics, and virtual learning. Produced 30 tutorial videos, led 25 group sessions, and provided one-on-one coaching to empower the school community.- Collaborative Coordination: Fostered productive relationships with stakeholders, including administrators, faculty, and vendors. Effectively communicated complex technical concepts in accessible terms, ensuring widespread understanding and engagement.

As an HISD teacher, I worked with parents and staff to help students achieve academic goals through data-driven instruction, aligning with HISD's focus on student empowerment and success in a competitive global landscape.- Academic Data Analysis: Conducted thorough analysis of campus and district benchmark data to identify intervention strategies for Tier 2 and Tier 3 students. Facilitated targeted instructional plans, ensuring personalized support and academic progress.- Collaborative Curriculum Development: Collaborated with cross-curricular teams to facilitate Professional Learning Communities (PLCs), fostering a collaborative environment for educators. Developed curriculum aligned with criteria-based assessments, assignments, and projects to enhance student learning outcomes.