Martin Wright Email & Phone Number

Newry, Gb

Auckland, New Zealand

Designing and delivering bespoke learning initiatives for global clients in leadership, sales, negotiation and customer service.Current key projects:Delivering a nationwide business development initiative for a sales enablement consultancy. Working with senior sales teams to enhance their performance.

Wellington, Wellington Region, New Zealand

Led a team of 13 learning and development staff in Wellington, Christchurch and Hamilton providing consultancy-style training, enterprise-wide learning management and DE&I projects for a central government agency. Key projects:Developed the framework for agency’s first-ever, centralized learning and development function.Conducted a comprehensive training and capability analysis as part of an agency-wide reorganization programme.Optimizing the Learning Management System to develop relevant learning metrics for board-level reporting.Transitioned classroom-based initiatives to blended learning, enabling faster and more flexible adoption of technical subject matter.Developed agency-wide leadership development programme, including a skills-building community of practice for leaders.Developed a bespoke negotiation skills programme to enable Māori Crown Relations team better navigate complex land issues.Managed all te reo and te ao Māori learning initiatives in line with Whāinga Amorangi cross agency programme.Managed all employee networks and scholarship programmes.Led and supported the team through an ongoing internal change programme.

Málaga Area, Spain

www.martinwrightconsulting.comKey projects:Designing and project-managing the rollout and ongoing coaching support of remote learning programme for a global agribusiness client in 30 countries.Designing and delivering accredited, postgraduate certificate and diploma-level courses for sales leaders and managers: advanced sales leadership, sales management, remote leadership.Designing and delivering bespoke courses for clients in sales; leadership; customer service; account management; marketing; and negotiation skills for global clients in the UK; US; Azerbaijan; Sweden; Canada; South Africa; and Germany, both face to face and virtually.Transforming in-person courses for multiple clients to online-only format due to COVID-19, delivering on Zoom; Microsoft Teams; and Adobe Connect.Trained marketing and communications teams at an Australian financial services organisation on customer behaviour methodologies.Coached and mentored sales leaders for a global cybersecurity client.Designed and delivered small-business sales workshops for local businesses (Málaga, Spain).

Rotherham, South Yorkshire

Training design and delivery: developed and taught sales, negotiation and management development courses including ‘train the trainer’ for global clients in 26 countries (UK, Europe, North Africa, Asia, USA, New Zealand)Project management: design and implementation, from initial training needs analysis, scoping and design of course materials and e-learning support for pre and post implementation. Sectors served: petrochemical, pharmaceutical, medical devices, telecommunications, technology, publishing, financial and professional services.Resource management: co-ordination and vetting of training teams worldwide to ensure delivery consistency, translation of materials.Product delivery: delivery of consultancy’s trademark courses including SPIN® Selling, Account Strategy for Major Sales, Advanced Negotiation Skills.

Team leader: supervised a team of 65 trainers, 13 sales staff and 15 managers/quality assurers in multiple sites for UK-government-funded training organization specializing in workplace learning (500 clients) and apprenticeship programme development (2,000 apprentices).Programme development: developed and managed rollout of bespoke programmes and off-the-shelf modules for wide variety of clients, from SMEs to blue-chip brands including Thornton’s, Iceland, Barnardo’s and Oxfam.Government relations: liaised with regulatory bodies such as Ofsted (education) and the Skills Funding Agency to ensure ongoing compliance with government education standards.Guest speaker and conference contributor: spoke at Local Enterprise Partnership events promoting apprenticeships and adult literacy; contributed content to Association of Employment and Learning Providers (AELP) on next-generation apprenticeship programmes.New business development: managed all RFP submissions, ranging from £200k to £1M each.Incremental growth: maintained and grew government contract from £1.8M to £3.2M.

Change management: designed, developed and implemented comprehensive multi-level change-management programme across all business divisions in Australia and New Zealand.Leadership development: Developed and launched company-wide development programme for managers and future leaders at New Zealand’s third-largest employer (10,000 employees).Blended learning: designed and developed e-learning, toolkits and coaching initiatives.Graduate development: recruitment, selection, talent mapping, training, and retention strategies. Presented industry trends research to Board of Directors on the future of graduate development.Vendor management: supervised external training providers including contracts and budgets.

Management development: developed new training/coaching framework for employees and talent strategy for owner-operators for major building-supplies retailer’s 60 sites (2,500 employees).Health and safety roll out: developed programme and trained health and safety team to conduct face-to-face training across all 60 sites, using the DuPont model.Technology roll out: managed a multifaceted, nationwide Oracle e-Business Implementation rollout (supervised team of 12). Programme elements included: change management, head-office training plan, suite of blended learning for all stores.Course development: collaborated with Monash University to produce an ongoing range of executive-level retail best practices curriculum for management, merchandising and marketing teams.

Management development: developed and implemented company-wide High Performing Managers programme via six modules for more than 850 managers across Telecom operations in Australia and New Zealand.Change management: collaborated with Duke University (USA) and the University of Waikato (NZ) to coach leaders and operational managers on change strategy and best-practice implementation

Programme management: established and chaired a Learning Council with elected business unit heads to develop and implement training priorities for New Zealand’s oldest bank.Course development: created core curriculum for employees of Retail and Business Banking divisions.Budget management: managed a NZ $1.2M (£520,000) budget to support training requirements of 3,000 employees; developed cost-efficiency framework for use of external providers that reduced costs by NZ $320K (£160,000) in one year.

Managed front-line processing candidates over life cycle of recruiting process: advertising, selection, interviewing, psychological assessment, presentation to internal clients, contracts.

Training development: created training function at a £200 million turnover UK tech recruitment agency with sites in London, Leeds, Manchester and Edinburgh, including IT systems helpdesk, online academy, and sales-training and management-development programmes. Stakeholder management: established an “academy board” to help involving senior stakeholders ensure all training efforts aligned with business objectives.Course development: designed and implemented a company-wide induction course that was later certified by the Recruitment and Employment Confederation (REC) as an Accredited Induction Scheme.Quality assurance: supervised five auditors to achieve and maintain ISO9001:2000 status.

Msc, Information Management

Activities and Societies: Counsellor for University Crisis Line MSc Information Management, worked on a 6 month project for BT to align.

Certificate, Employment Relations Management, A+

Employment Relations

Diploma, Business Studies First Line Management

Diploma in Frontline Management

Ba Hons, American Studies, Psychology, Computer Science

Activities and Societies: American Studies, Squash, Badminton, LGBSOC BA (Hons) American Studies with Psychology and Computer Science (IIi)