Martin Robinson Email and Phone Number

Helping the business evolve and develop using technology.

Transitioning the IT Services from IBM to DXC on behalf of LSH Auto UK.

Was responsible for migrating all key business applications to the newly installed Netapp storage. Scope included scoping and categorising applications via a full audit.

OutlineWorking within a Group Shared Services (GSS) portfolio delivering IT solutions through to bringing the services live to a number of parallel running projects in line to the new target-operating model covering Food Retail, Corporate and General Insurance transformation ProgrammeKey Responsibilities• Reviewed General Insurance Infrastructure against PCI DSS in order that GI can attest its compliance to the acquirer, First Data. • Lead the delivery of the core infrastructure upgrade to a strategic Work Area Recovery; SunGard site covering replacement WAN with Secure + MPLS, Nexus core switches, ASA firewalls and SCCM local host servers to support over 500 users• Fixing security PEN testing findings across business systems to include Windows 2K3 servers, Physical, VMware and Hyper-V’s, DMZ WSUS, DHCP, active directory, Oracle, Unix, Web and SQL. Providing evidence and securing sign off by IT Security. • Major upgrade of Group Legal application stack, Partner, Workshare & Oyez, along with latest XenDesktop (VDI) release to 80 users this included cut over to new environment, decommissioning and business change to way of working for admin staff.• Delivered a replacement Internet Service Provider from Vodaphone to BT• Delivered COGNOS BI/Controller and TM1 service using Hyper-virtual compute environment, covering UAT and Prod to include upgrade COGNOS user desktop suite. Decommissioning activities • Delivered replacement environment for Food Retail transport planning (Paragon)• Delivered new core Infrastructure to support Micro Strategy application upgrade, scope included Dev, UAT and Prod.

OutlineEmbedded within the ERP Portfolio with responsibility to manage several projects across the organisation.Delivered a number of tactical WAN upgrades ahead of strategic WAN, replacement across 13 regions to 40 sites within Central and South Africa using 3rd Party providers with a capex of €850k and revenue increase of circ €3.7M.Delivered a replacement infrastructure and service rap for Time & Attendance to 9 manufacturing sites, replacement for a Global Patent and legal application, Cashless Vending across UK and EU locations. Budgets between £100-200kDelivered the following global projects: - Outlook plug in for resource booking, Facilities Management applications and a new physical access system. Budgets between £100-300kResponsible for delivering the required server base and application to support a Global SAP Solution Manager with the initial remit to monitor and alert all key business systems then move to fundamentally deliver common product developments. Scope includes Sandbox, Development, QA, Production and DR. using IBM’s latest 7 series blade technology using AIX OS, budget cost of £800k.

Delivered under challenging timescales and environment an auto dialler that supported Banking Credit Cards.Responsible for scoping, requirements gathering, Planning and final delivery.

Delivered as part of setting up a new Bank a very delayed starting project the core Telephony and Network Infrastructure into data centres and across 5 geographically dispersed organisations. Scope included Planning, RAIDs,Stakeholder Mgmt. Responsible for managing 3rd Party supplier, permanent and contractor teams.

FSA wide Electronic Document Records Management programme (EDRMS) using COTS applications responsible for the infrastructure delivery, covering procurement of a development and test, Pre Production, Production, DR, SIT and UAT environments.Responsible for managing the competitive tender exercise between approved 3rd Party vendors; Steria and Fujitsu to deliver, host and subsequent manage the target solution. £6.0 project capital and an opex of £1.5M over 3 yearsResponsible for ensuring that the target solution complied with Architecture strategy based upon Sun Solaris running 10g Operating System using, T5540 for application tier and M5000 for database tier SAN using container and logical domains technology utilising utility computing. New BEA Weblogic servers.Delivered a pre approved dev and test environment with a capital of £304kManaged process using internal Project Management & Gateway processes based upon Prince 2 methodology.

Programme Managed delivery of the Telephony Infrastructure upgrade using new Nortel technology, CCT across 6 UK Contact Centres and Data Centres, deployed to enable full virtualisation of skill sets across sites under scope. Responsible for setting up the Infrastructure and Service Support Programme using a mixture of Barclays, Contractor and 3rd party resources. Size of programme: 13 Million split between 8 Million capital 5 Million resources over a 20 month period.Role developed into a Portfolio Lead for Contact Centres and supporting Global Services Portfolio, managing 5 PM's and a number of related projects and services, project value circ 5 Million.Full project lifecycle managed the delivery of £2M Outbound Dialler (Aspect), to support 500 Agents across two primary contact centres, thus ensuring OFCOM compliance as well as boosting daily revenues from £15k to £50k. Scope included managing cross functional teams, Integration of service, new business processes and new Infrastructure to underpin the dialler. Programme Co-ordinated by putting in place structure and direction for 15 Offshore Projects of varying size and complexity, these include Global Payments, Citrix Farms into key Data Centres, new build infrastructure Wintel 2K3 servers, Unix, Oracle and Central Telephony. Put in place an overarching landing plan, aggregated resource plan, RAIDs and Programme Change Control. Set up and facilitate regular Project Manager Forum.; Responsible for the architectural service design and road map implementation of a large SAN storing 17Tb of data. The new SAN service was to meet FSA regulatory requirements for email, instant messaging and sharepoint.

Identified and analysed key delivery failings to a newly reformed 100 strong geographically dispersed Group IS Infrastructure. Developed a transition plan derived from facilitating a number of intensive management and team leader workshops to identify areas for improvement to ensure that it's capabilities to deliver to the businesses can be maintained and developed, resulting in:Engagement model that allowed the various IS business teams to request Project services from Infrastructure, which could be planned and forecastedTime capture to aid workload managementStructural change that clarified clear support ownership for network and desktop supportCustomer relationship managers put in place to liaise with the disparate businesses. Developed a Programme to manage 5 key Infrastructure Projects within a complex environment to underpin the Programme for Retail Change. Scope included Blueprint of the change outcome, Programme Plan, Resource Management Strategy, Issue, Risks, Assumptions and Decision logs, Communications Strategy, Benefits Realisation Strategy and supporting plan.Delivery of business cases, costed proposals, vendor selection and management, stakeholder management identification and management of risks and deployment/implementation strategy to fit with business change strategy. Data Centre and application Consolidation moving from 7 to 2 key locations. Included £1M refurbishment, Consolidation of over 200 existing Wintel, IBM Pseries, HP AIX UNIX and Oracle Database servers to include application consolidation and migration from legacy systems and relocation of key Warehouse Distribution System.

IT based consultancy delivering a broad spectrum of technology. Projects Managed:Procured and commercially negotiated a £11.5M Network Infrastructure following European procurement guidelines (OJEU) on behalf of Greater Manchester Police Authority. Procured, commercially negotiated and subsequent Project supported a £15M Broadband Infrastructure across the whole of Oxfordshire following European procurement guidelines (OJEU) covering County Council locations, public libraries, schools and SME's. Project managed end-to-end the delivery of a Police National Legal and Policy Database to Warwickshire Police using PRINCE2 MethodologyDeveloped a 5-year IT strategy for the Isle of Man Constabulary, covering user requirements, policy review, system and application status, options and benefits analysis, financial cost breakdown. Moved yearly IT/IS budget from £250k to £2.5MillionDeveloped a new consultancy product to benchmark organisations status against ITIL framework. Reviewed the National Scottish Ambulance Service IT/IS Division to ensure processes, resources and skills would meet the 5 year strategy Assisted Sussex Police in putting a framework contract together for replacement of a LAN/WAN. This project involved designing a new converged VPN WAN network utilizing current Cisco equipment with the capability to migrate to IP TelephonyProcured and commercially negotiated a £3.5M Airwave Support contract following European procurement guidelines (OJEU) on behalf of Cheshire ConstabularyHigh-Level Programme Managed using MSP Methodology over 15 months a £6Million (Capital & Revenue) Programme for the Health Protection Agency with a 3000 user base to replace existing VPN LAN, WAN, email application, corporate desktop, remote access and disaster recovery to 120 geographically dispersed locations across the UK. I.T.Services (CSC/ITS) Risley, Warrington

Responsible for delivering and managing end-to-end concurrent projects and/or programmes that are both varied in size and complexity involving transition, replacement and integration of legacy IT systems, new services to accommodate organisational changes, across NHS Hospitals, BNFL locations throughout UK and internally to the organisation using company project management methodology.