Martin Rose Email & Phone Number

Rørdalsvej 30, 9220 Aalborg Øst

I currently work as a Datacenter Engineer, where I am responsible for the smooth operation and maintenance of our critical IT infrastructure. My role encompasses a wide range of responsibilities, including:Datacenter Operations: Monitoring and ensuring the efficient functioning of our datacenter, managing hardware and software resources, and optimizing system performance.VMware Environment: Managing and maintaining our VMware infrastructure, including ESXi hosts, vCenter servers, and virtual machines, ensuring high availability and performance.Citrix Environment: Administering and supporting our Citrix environment, including Virtual Apps and Virtual Desktop, to deliver robust and reliable virtual application and desktop solutions.RDS Environment: Handling Remote Desktop Services (RDS) to provide seamless remote access solutions, enhancing user productivity and flexibility.Windows Server Administration: Conducting regular maintenance, updates, and troubleshooting of Windows servers to ensure optimal performance and security.IT Projects: Actively participating in new projects where we implement new IT solutions for both existing and new customers.

Rørdalsvej 30, 9220 Aalborg Øst

Datacenter Operations: Monitoring and ensuring the efficient functioning of our datacenter, managing hardware and software resources, and optimizing system performance.VMware Environment: Managing and maintaining our VMware infrastructure, including ESXi hosts, vCenter servers, and virtual machines, ensuring high availability and performance.Citrix Environment: Administering and supporting our Citrix environment, including Virtual Apps and Virtual Desktop, to deliver robust and reliable virtual application and desktop solutions.RDS Environment: Handling Remote Desktop Services (RDS) to provide seamless remote access solutions, enhancing user productivity and flexibility.Windows Server Administration: Conducting regular maintenance, updates, and troubleshooting of Windows servers to ensure optimal performance and security.IT Projects: Actively participating in new projects where we implement new IT solutions for both existing and new customers.

Langagervej 1, 9220 Aalborg Øst

As an IT Supporter, I played a central role in ensuring that IT systems operated optimally and that our customers could carry out their work without technical hindrances. My primary responsibilities included:First Line Support (phone calls): I served as the initial point of contact for all IT-related issues and questions received via phone calls. I handled a wide range of support requests, from simple user queries to more complex technical challenges.I was tasked with managing the System Center Configuration Manager (SCCM) environment. This involved deploying software updates, patches, and applications across the network to clients.Actively participating in new projects where we implement new IT solutions for both existing and new customers.I was responsible for preparing new computers for employees. This included installing operating systems, configuring software, and setting up user profiles, so they were ready for use from day one.An integral part of my role was troubleshooting and resolving issues on various devices, including servers, computers, mobile phones, and tablets.

Langagervej 1, 9220 Aalborg Øst

Langagervej 6, 9220 Aalborg Øst

It-Supporter

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Web-Integrator