At Osos, we specialize in offering ERP and Business Applications to help businesses worldwide maximize their potential through digitalization. With a proven track record of being a strategic partner to over 400+ successful organizations across more than 17 countries and growing, we are a leading player in the industry. Our expertise extends to EdTech and PropTech solutions, ensuring that we meet diverse industry needs and stay at the forefront of technological innovation.“OSOS,” a subsidiary of ITHCA Group (formerly known as Oman Information and Communication Technologies Group), was established in 2019 to play a key role in ensuring that the investments focus on supporting the technologies of the 4th industrial revolution as well as investing in the necessary infrastructure to achieve this goal.

Sadara Tech a Mubbadrah Holding Multi-Million Dollar Company is a fast-growing corporates in the Middle East & North Africa region with investment interests in a range of verticals with one of its group companies listed in NASDQ,.Sadara powers end to end transformation in providing digital solutions in Web Applications, Resource Planning Solutions, Data Management & AI, Cloud Communication, and Cloud Computing Services through its innovative and award winning technology companies like OSOS (www.osos.om) | | Adventz(www.adventz.net) | Rihal(www.rihal.om) | NTG(www.ntg.om) | Cloud Acropolis(www.cloudacropolis.com) | WeCom(www.wecom.om) | Mamun(www.mamun.om/en/).

• To plan effective Go to market sales strategy for IT Infrastructure Solutions and services.• Responsible for managing both the revenue and cost elements (profit & loss (P&L), • Manage support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent.• Develop and deliver persuasive Solution design, positioning and selling for large enterprises• Identify key decision makers in assigned accounts, develop and maintain strong and effective strategic relationships with them.• Pre/Post-sale relationship building and setting expectations with client stakeholders• Lead kick off meetings and seek / monitor client commitments to specific tasks and the service

• Responsible to minimize the sales cycle by responding to any product and or technical questions/issues that may arise during the selling process.• Play a key role in the assessment of technical viability of new products, emerging technologies, platforms and services.• Lead/initiate internal or client facing pre-sales meetings to understand the business/technical requirements.• Maintain close contacts with Vendor’s PAM, product managers and marketing dept. to support marketing plans, demand generation, product awareness.• Vendor Relationship Management including business plan & sales strategy development.• Instrumental in taking the company to the highest level of partnership and maintain the same with Microsoft, VMware, Citrix, Red Hat, Double-Take, Oracle Hardware and HP.• Maintain and monitor competition and market trends.• Hands on Experience in managing small, mid and large-scale projects for Internal and client requirements.• Identify and build new competencies within Principal Vendor’s Business and drive required trainings to achieve the same.• Build and manage a healthy pipeline which will help grow internal and external partner business

• A pilot project targeted at consolidating and supporting the IT infrastructure of one of the Fortune 20 companies, team was responsible with doing the same for the ASPAC region. • The primary responsibilities include advanced troubleshooting of Operating System, customized applications, Off-the-Shelf applications, Asset Management, and also being sole owner for the end-to-end SLA for any tickets raised. • Other responsibilities involved coaching & mentoring L1 technicians, identify performance related issues and develop action plans for improvement, lending a helping hand to Support staff (Training, Quality, Operations, etc) to evaluate process improvement opportunities.