Planning and managing the delivery of a Portfolio of Technology projects, which includes:- An IT Transformation Programme covering all aspects of the operating model and ways of working- Consolidation and closure of Data Centres- Upgrades and modernisation of business applications - Full end user computing refresh, migration to O365 and extending of single sign on capabilities- Re-fit of multiple offices to support new post Covid ways of working- Migration of multiple services to cloud hosted solutions.- Delivery of modern IT Tooling- Network, firewall and security improvements.- Various upgrades to maintain required levels resilience and performance.Management of a large strategic initiative to design and deliver to market a range of products together with an improved customer experience. A highly successful programme with the accolade of achieving the company's most successful product launch.Management of the successful Partnership renewal of a leading UK Brand followed by the subsequent delivery of a challenging technology and product transformation agenda.

Member of the Ageas Retail Senior Leadership Team and manager of the Business Transformation team consisting of Project Managers, Business Analysts and Programme Office Analysts. Formed and managed the successful delivery of the Retail Change Portfolio (180 projects) aligned to business priorities and strategy.

Building Business Analysis team, capabilities, standards and ways of working to support work on a large multi-year transformation programme.

Designing products and websites.

Programme manager for the scoping, solution design, impact assessment and estimating of a potential new distribution IFA distribution system.Planning and managing the delivery of a portfolio of projects for the LV= Life business through the management of a team of portfolio and project managers.

Responsible for understanding the customers business strategy, challenges and aims, then leading business areas in the formulation and delivery of appropriate change programmes.Worked with Group IT Technical Architects to define target architecture for business units, aligned to Target Operating Model and business strategy.Defined and managed project portfolios for the IT, HR, Marketing, eCommerce and Finance business units as well as any projects with an LV= wide impact.

Performed business model construction, solution consultancy and advised on the search engine optimisation approach for a new internet based price comparison business.Performed market and keyword analysis in order to construct a viable business model and search engine optimisation strategy for a new startup media industry advertising portal.

Worked with Directors and senior managers to define a 3 year business transformation programme, including the definition of projects, ensuring that all aspects of delivery were aligned to realise the identified transformation, strategic and financial benefits.Securing of Board approval for change projects through the production of feasibility studies, solution outlines, initiation reports and cost / benefit cases.Managing change portfolios to ensure delivery on time, to budget and to meet defined success criteria / benefit expectations.Pro-actively identified solutions to customer problems utilising internal and third party suppliers for delivery, both on and off shore. Undertook supplier and customer contract negotiations.Managed the successful transfer of outsourced I.T. Services both back in house to a Financial Services Organisation and to new outsourced service providers.

Identification and evaluation of various business opportunities up to £50m, both for business improvement and new business start ups.Investigated and analysed company problem areas. Identifying and implementing improvements to both technology and business processes.

Managed definition of requirements, UX design, user acceptance testing, user training, data migration and user documentation for a replacement Life & Pensions system.