AeroLeads people directory · profile
Shawn Martin Email & Phone Number
Senior Manager, Customer Communications
at
Elephant Insurance
2 work emails found
@elephant.com
2 phones found area 804
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Customer Communications
Location
Richmond, Virginia, United States
Company size
Who is Shawn Martin? Overview
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Quick answer
Shawn Martin is listed as Senior Manager, Customer Communications at Elephant Insurance, a with 354 employees, based in Richmond, Virginia, United States. AeroLeads shows a work email signal at elephant.com, phone signal with area code 804, and a matched LinkedIn profile for Shawn Martin.
Shawn Martin previously worked as Communications Manager at Elephant Insurance and Web Designer at Elephant Insurance. Shawn Martin studied at Virginia Commonwealth University.
Company email context
Email format at Elephant Insurance
This section adds company-level context without repeating Shawn Martin's masked contact details.
{first}.{last}@elephant.com
92% confidence
AeroLeads found 2 current-domain work email signals for Shawn Martin. Compare company email patterns before reaching out.
Profile bio
About Shawn Martin
At the helm of Elephant Insurance's customer communications for over four years, my strategic approach has directly contributed to a substantial revenue boost through enhanced customer experiences and retention strategies. Our team's revamp of the customer onboarding and renewal processes led to a notable decrease in call center contacts, showcasing a commitment to efficiency and client satisfaction.
Listed skills include Graphic Design, Photoshop, Adobe Creative Suite, Digital Photography, and 24 others.
Current workplace
Shawn Martin's current company
Company context helps verify the profile and gives searchers a useful next step.
Elephant Insurance
8 roles
Shawn Martin work experience
A career timeline built from the work history available for this profile.
Communications Manager
• Spearheaded the development and execution of a communication strategy that contributed to a $7M increase in revenue through a focus on customer experience and retention.• Administered Salesforce Marketing Cloud and Everest platforms, including interfacing with developers to implement REST API triggers, complex journeys, automations, and data feeds.• Overhauled how we onboard new customers which led to a 10% reduction in contacts to our call center.
Web Designer
• Increased email open rate by 411% and click through rate by 289% since 2019 by focusing on email deliverability, send time optimization, and content strategy.
Nov 2019 - Apr 2020
Marketing / Creative Consultant
• Created brand identities, marketing collateral, websites, and advertisements for various clients.
Marketing & Operations Manager
• Strategically managed an annual purchasing budget in excess of $10 million. • Oversaw brand development and execution, including launching a brand refresh.• Created operational policies, procedures, and training documents to increase efficiency and reduce losses.
May 2015 - Nov 2019
Marketing & Communications Coordinator
• Managed the VCU College of Engineering website, social media, and brand.
Sep 2011 - Jan 2015
Interim Marketing & Communications Director
• Developed and led the execution for a new biennial publication, The Engineering Adventure Activity book, to increase K through 6 interest in STEM. • Led the Marketing team to provide marketing and communications support for the unit while managing hourly employee's schedules to stay within state guidelines.
Jan 2014 - Jun 2014
Develop Program
Jun 2011 - Aug 2011
Team & coworkers
Colleagues at Elephant Insurance
Other employees you can reach at elephant.com. View company contacts for 354 employees →
AR
Alexandra Roosje
Colleague at Elephant InsuranceRichmond, Virginia, United States
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CC
Candice Crawley
Colleague at Elephant InsuranceCumberland, Virginia, United States
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RS
Rachel Sapienza
Colleague at Elephant InsuranceRichmond, Virginia, United States
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MJ
Mecellia Johnson
Colleague at Elephant InsuranceGreater Charlottesville Area, United States
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SB
Steven Bowman
Colleague at Elephant InsuranceRichmond, Virginia, United States
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CJ
Cole Johnson
Colleague at Elephant InsuranceGreater Richmond Region, United States
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MB
Mary Beth Lee
Colleague at Elephant InsuranceRichmond, Virginia, United States
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SW
Sarah Walsh
Colleague at Elephant InsuranceGlen Allen, Virginia, United States
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DJ
Dylan James
Colleague at Elephant InsuranceGreater Richmond Region, United States
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OS
Olga Shin
Colleague at Elephant InsuranceAshburn, Virginia, United States
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Alexandra Roosje
Colleague at Elephant InsuranceRichmond, Virginia, United States
View →
CC
Candice Crawley
Colleague at Elephant InsuranceCumberland, Virginia, United States
View →
RS
Rachel Sapienza
Colleague at Elephant InsuranceRichmond, Virginia, United States
View →
MJ
Mecellia Johnson
Colleague at Elephant InsuranceGreater Charlottesville Area, United States
View →
SB
Steven Bowman
Colleague at Elephant InsuranceRichmond, Virginia, United States
View →
CJ
Cole Johnson
Colleague at Elephant InsuranceGreater Richmond Region, United States
View →
MB
Mary Beth Lee
Colleague at Elephant InsuranceRichmond, Virginia, United States
View →
SW
Sarah Walsh
Colleague at Elephant InsuranceGlen Allen, Virginia, United States
View →
DJ
Dylan James
Colleague at Elephant InsuranceGreater Richmond Region, United States
View →
OS
Olga Shin
Colleague at Elephant InsuranceAshburn, Virginia, United States
View →
2 education records
Shawn Martin education
Education record
Certificate
FAQ
Frequently asked questions about Shawn Martin
Quick answers generated from the profile data available on this page.
What company does Shawn Martin work for?
Shawn Martin works for Elephant Insurance.
What is Shawn Martin's role at Elephant Insurance?
Shawn Martin is listed as Senior Manager, Customer Communications at Elephant Insurance.
What is Shawn Martin's email address?
AeroLeads has found 2 work email signals at @elephant.com for Shawn Martin at Elephant Insurance.
What is Shawn Martin's phone number?
AeroLeads has found 2 phone signal(s) with area code 804 for Shawn Martin at Elephant Insurance.
Where is Shawn Martin based?
Shawn Martin is based in Richmond, Virginia, United States while working with Elephant Insurance.
What companies has Shawn Martin worked for?
Shawn Martin has worked for Elephant Insurance, Martinse Consulting, Comserve Wireless, Virginia Commonwealth University - College Of Engineering, and Nasa - National Aeronautics And Space Administration.
Who are Shawn Martin's colleagues at Elephant Insurance?
Shawn Martin's colleagues at Elephant Insurance include Alexandra Roosje, Candice Crawley, Rachel Sapienza, Mecellia Johnson, and Steven Bowman.
How can I contact Shawn Martin?
You can use AeroLeads to view verified contact signals for Shawn Martin at Elephant Insurance, including work email, phone, and LinkedIn data when available.
What schools did Shawn Martin attend?
Shawn Martin studied at Virginia Commonwealth University.
What skills is Shawn Martin known for?
Shawn Martin is listed with skills including Graphic Design, Photoshop, Adobe Creative Suite, Digital Photography, Microsoft Office, Illustrator, Html, and Indesign.
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