• Extended experience in "IT" and "Outsourcing" within large multinational organizations, with solid acting on Sales, Business Development, Marketing, Operations, Customer Services and Team Management;• Strong experience in B2B relationship, leading complex negotiations in several market segments: Industry, Steel, Automotive, Education, Pharmaceutical, Financial, Hospital, among others;• Management of business pipeline and sales cycle, from prospecting to contract signing, accelerating closures, ensuring assertiveness in forecasts and achieving business results;• Focus on building and developing high performance teams in order to deliver sustainable results, leveraging the main skills of each professional and encouraging best practices sharing;• Distribution Channels Management, including training, go-to-market strategy, support to big deals closure with final customers, and also Policies and Reward Plans development;• Responsible for Strategic Planning and Management of the commercial department P&L;• CRM heavy user, used to managing business opportunities through Salesforce and Dynamics platforms;• Resourcefulness on identifying process improvement opportunities on customer environment - BPO (Business Processes Outsourcing) - connecting company's products and services which I represent to the needs of the potential customer;• Sales Navigator's heavy user (LinkedIn software), structuring business opportunities prospection through "C-level" relationship;• Specialist in Solution Selling. Domain of the techniques of "Persuasive Value Proposition", based on NOSE tool: Needs, Outcomes, Solution and Evidences. Enabled for Workplace and Customer Experience (CX) Management;• MBA in Business Management, graduated in Economics and Fluent English, with ease to navigate on matrix organizational structures and manage projects at local, regional and global levels complete my profile.