Martin Spence

Martin Spence Email and Phone Number

Technical Support Engineer @ Daktronics
brookings, south dakota, united states
Martin Spence's Location
Greater Northampton Area, United Kingdom, United Kingdom
Martin Spence's Contact Details

Martin Spence personal email

n/a

Martin Spence phone numbers

About Martin Spence

Dedicated technical professional with 20+ years of experience in the contact centre industry. Consistently achieved high customer satisfaction rankings, on time and on budget projects and turnaround of underperforming operations.Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example to deliver exceptional customer service while under pressure to deliver both new projects and continued support to existing customers.Specialties: Contact Centre Technology, AgentView Realtime Display Solutions, Contact Centre Performance Management

Martin Spence's Current Company Details
Daktronics

Daktronics

View
Technical Support Engineer
brookings, south dakota, united states
Website:
daktronics.com
Employees:
1972
Martin Spence Work Experience Details
  • Daktronics
    Technical Support Engineer
    Daktronics Jul 2022 - Present
    United Kingdom
    View
  • Fantastic Fireworks
    Senior Pyrotechnician
    Fantastic Fireworks Oct 2000 - Present
    Qualified Pyro-technician, Senior Firer with Fantastic Fireworks (www.fantasticfireworks.co.uk) leading display teams on professional displays for corporate, government and private clients.
    View
  • Display Partners International Limited
    Project Manager
    Display Partners International Limited Jan 2020 - Jun 2022
    Remote
    View
  • Display Partners International Limited
    Senior Field Technician
    Display Partners International Limited Oct 2011 - Feb 2022
    United Kingdom
  • Centergistic Solutions
    Director Of Operations
    Centergistic Solutions Feb 2008 - Oct 2017
    Orange County, California Area
    Both represent the company’s interests in Europe by supporting the major resellers including BT and Aspect and to run the international operations of the company. Lead a team of support staff in both Irvine and Mexico City to deliver worldwide customer fulfillment and support. Lead the launch of new software releases, including in house testing and certification at BT labs.Delivered a high increase of customer satisfaction with a program of improvements to internal procedures and staff training.Delivered many large customer installations remotely including project management, software installation and configuration and customer training.
    View
  • Pepper Events Ltd
    Technical Director
    Pepper Events Ltd 1991 - Jul 2013
    Lead a large group of volunteers who make up the technical Crew for a variety of events the largest of which is an annual rock concert with a cast of some 150 and a crew of 40+ delivering a West End calibre performance to some 3500 customers utilising the latest sound, video, lighting and staging systems.
  • Dacon Plc
    Application Support Manager
    Dacon Plc Apr 1994 - Jan 2008
    Advanced to increasingly responsible positions, culminating in management role responsible for the pre and post sale support and training on the company’s Application products such as Rockwell Transcend/Business Edition ACD, Talisma CRM/CIM, Braxtel Fluency ACD, Centergistic AgentView and TISL Eventra call recorder. Lead the most successful Rockwell Engineering team globally, called upon by other international distributors to assist with delivery of training, support and upgrade programs.One of only two non Rockwell employees to achieve Master Trainer certification to enable me to train and certify other trainers, including Rockwell employees.Responsible for technical evaluation of new products to Dacon’s range and their introduction to the portfolio.Responsible for outside certification of products with manufactures’ and distributors such as interoperability with Nortel ACD’s, BT Technical certification, Intel Dialogic CT-Connect.
    View

Martin Spence Skills

Telecommunications Contact Centers Team Leadership Sales Operations Management Product Support Program Management Voip Leadership Call Centers Process Improvement Training Cloud Computing Customer Satisfaction Customer Service Enterprise Software Sales Telephony Unified Communications Managed Services Mobile Devices Outsourcing Acd Account Management Avaya Budgets Crm Customer Experience Data Center Ivr Performance Management Pre Sales Product Management Professional Services Sip Saas Solution Selling Vendor Management Wireless Contact Centre Sales Support

Frequently Asked Questions about Martin Spence

What company does Martin Spence work for?

Martin Spence works for Daktronics

What is Martin Spence's role at the current company?

Martin Spence's current role is Technical Support Engineer.

What is Martin Spence's email address?

Martin Spence's email address is ms****@****tic.com

What is Martin Spence's direct phone number?

Martin Spence's direct phone number is +4475159*****

What are some of Martin Spence's interests?

Martin Spence has interest in Qualified Pyro Technician, Lighting Designer.

What skills is Martin Spence known for?

Martin Spence has skills like Telecommunications, Contact Centers, Team Leadership, Sales Operations, Management, Product Support, Program Management, Voip, Leadership, Call Centers, Process Improvement, Training.

Who are Martin Spence's colleagues?

Martin Spence's colleagues are Evan Gienapp, Rhonda Wingle, Anthony Huben, Jeff Everson, Emma Martinez, Don Poe, John Ankenbruck.

Not the Martin Spence you were looking for?

  • Martin Spence

    Martin Spence
    Director At Sinclair Scott Ltd
    Loanhead
  • Martin Spence

    Martin Spence
    Managing Director At Bfs Enterprise (Fabrications) Limited
    Beccles
    1
    bfs-fabs.co.uk
  • Martin Spence

    Martin Spence
    7Th Wave Blogs. Are You Looking For A Platform To Share Your Thoughts And Ideas With The World? With Our User-Friendly Interface And Powerful Tools, You Can Create A Professional-Looking Blog In Minutes.
    Sheffield
    2
    xoolon.com, xoolon.com
  • Martin Spence

    Martin Spence
    Marketing And Event Organiser Fitness Trainer
    Belfast Metropolitan Area
  • Martin Spence

    Martin Spence
    Managing Director At Intelligent Comfort Group Ltd
    Berkhamsted
    1
    icglimited.co.uk
View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.