Martin Šutor Email & Phone Number

South Moravian Region, Czechia

South Moravian Region, Czechia

Kosice, Slovakia

Košice, Kosice, Slovakia

Key Projects:- Implementation of Trend Micro antivirus solution for multiple customers as replacement of McAfee.- Updated the Caringo FileFly archiving for multiple customers.Responsibilities:- Managing and delivering services (hardware, security, and management) for Private Compute clients in multiple data centers across the UK.- Supporting Cloud Compute environments running on Cloud Stack.- Aligning resources from different departments to ensure successful project deployments across multiple technologies (Database, Network, Storage and Windows).- Automating repetitive tasks across multiple technologies to assist engineers with analytical information and where possible remediating issues completely without engineer intervention.- 3rd line support and project deployments, for example, VMware vSphere environments, FileFly archiving, and Commvault backup solutions.- Providing knowledge transfer (KT) to newer team members on using IPcenter, technologies and client environments.- Weekly client incident calls to review and discuss ongoing incidents and problem tickets with the clients to drive forward resolution.- Assist with root cause analysis (RCA) and ensure problems are addressed going forward

Košice, Slovakia

Infrastructure Technical Lead for multiple clients in a Private Compute environment. - Managed the Windows infrastructure across different customer (Windows Servers 2003 - 2019) - Managed the vSphere infrastructure for the multiple clients - Managed Active Directory, WSUS, DNS, and DHCP for 1000 servers across different client environments.- Managed the McAfee antivirus system for multiple clients - Provided BAU support for backups, data restoration, and disaster recovery. - Reviewed monitoring trends and made recommendations to clients on where additional resources are required (CPU, Memory, Disk, etc). - Automated windows tasks such as windows patching, resetting passwords, unlocking accounts, vSphere snapshots, and server deployments. - Out of hours support for our offshore resources assisting with complex issues,

Košice, Slovakia

PROJECTS- Extension of virtual infrastructure- Implementation of Veeam Availability Suite- Implementation of Veeam Cloud Connect- Implementation of Veeam Backup for Microsoft Office 365- Implementation of Zerto Virtual Replication EXPERIENCE- Problem solving, incident management, live troubleshooting- Installation of virtual machines - Document management, Backup management- On-call duties, Monitoring- Daily communication with customers- Standard OS operations and maintenance- Customer Service

Košice, Slovakia

PROJECTS- Extension of virtual infrastructure- Implementation of Citrix XenApp 6.5 and 7.x- Implementation of Office 365, ADFS- Implementation of ESET 5, 6- Implementation of Symantec Endpoint Encryption 11.01- Replacement of ADDS- Hardware replacement of disk array- Hardware replacement of blade server chassisEXPERIENCE- Problem solving, incident management, live troubleshooting- Hands-on experience with physical devices – disk array, tape library, servers- Installation of virtual machines - Racking, cabling, installation from scratch – OS, applications- Document management, Backup management- On-call duties, Monitoring- Daily communication with customers- Standard OS operations and maintenance- Customer Service

Kosice, Slovakia

PROJECTS - Build-up of IT infrastructures of new pharmacies (remotely + on-site)- Implementation of Security project (private information protection, camera surveillance monitoring)- Implementation of Intraworx ticketing software - Implementation of loyalty system- Implementation of virtual infrastructureEXPERIENCE- People management- Team Leadership- Leading of the 2 teams (IT team, team of pharmacy specialists)- Managing 7x14 support for pharmacies (remotely + on-site)- Hiring new employees, leading job interviews - License management, contract management- Managing of SQL databases- Financial management for pharmacies, for IT department - Managing of internal processes - Document management, Reporting- Customer Service

Kosice, Slovakia

PROJECTS- Implementation of Microsoft Exchange server- Implementation of Symantec Backup- IT Hardware replacement at 30 pharmaciesEXPERIENCE- IT support for employees- Microsoft Exchange- Daily communication with customers