• Provide patient-centered care in a fast-paced family medicine and geriatric practice, assisting with both clinical and administrative duties.• Conduct patient intake, including vital signs, patient history, and documentation, ensuring accurate and efficient processing.• Administer medications and injections as prescribed, under the supervision of healthcare professionals.• Coordinate patient flow by scheduling appointments and managing follow-up care, optimizing clinic operations.• Maintain strict compliance with healthcare regulations and standards for patient privacy and safety.• Manage social media platforms, including Facebook and Instagram, to enhance online presence and patient engagement.• Create and curate content that promotes health awareness, clinic updates, and staff highlights.• Track engagement metrics to inform and refine digital marketing strategies.

· Manage patient flow and room preparation, optimizing operational efficiency and enhancing patient experience in a fast-paced, award-winning medical office.· Assist in various medical, cosmetic, and laser procedures, demonstrating meticulous attention to detail and adherence to clinical protocols.· Skillfully create and updated electronic health records in Nextech, showcasing proficiency in medical office systems and procedures.· Conduct inventory responsibilities and equipment stocking, ensuring availability of necessary supplies and maintaining equipment in proper working order.· Communicate medical procedures and post-operative care instructions to patients, evidencing strong verbal and written communication skills.· Demonstrate excellent time management and multi-tasking abilities, effectively prioritizing tasks in a dynamic clinical setting.· Work collaboratively with healthcare providers and administrative staff, contributing to a positive team environment and high-quality patient care.· Perform administrative tasks with a high level of accuracy and efficiency, utilizing MS Office and demonstrating strong organizational skills.· Engage in patient education regarding surgical, aesthetic, and medical treatments, highlighting my ability to convey complex information clearly and empathetically.

• Enhanced data quality, privacy, and organization for 2000+ patient records by interfacing with internal stakeholders to define objectives and requirements and systematizing data collection and entry processes• Spearheaded the launch of Covid-19 vaccination services for 300+ patients by collecting, cleaning, manipulating, and analyzing patient data in spreadsheets to prioritize vaccine eligibility based on age and comorbidities• Reduced supply costs by 33% by implementing usage standards and protocols to adhere to budgetary compliance• Increased revenue by $30,000+ by coordinating operations and managing cross-functional teams to accommodate for a rapid influx of immigration focused health exams leading to a 250% increase in deliverables• Improved workflow by integrating 15+ devices with other practice technologies to simplify daily tasks and ensure accuracy• Coordinated care for 30+ patients daily by acting as a liaison between patients, physicians, payers, and vendors to create individualized care plans for client needs and served as part of an escalation path for issues, questions, and feedback• Onboarded 4 new team members and trained 12 existing team members on new processes, technology, and products by creating process documentation and training documentation to be used during training and afterwards as a resource

• Fabricated biomaterials and performed NO-release analyses to optimize medical-grade polymers for biomedical applications.• Co-developed an innovative, infection-resistant, blood-contacting, nitric oxide releasing biomaterial and collaborated with a team of biomedical engineering researchers to publish findings in ACS Applied Materials & Interfaces.• Supported regular meetings with research staff and principal investigator and presented on-going projects and findings.• Presented research at 2 symposiums by creating research posters on the application of Nitric Oxide in medical devicesMondal, A., Douglass, M., Hopkins, S. P., Singha, P., Tran, M., Handa, H., & Brisbois, E. J. (2019). Multifunctional S-Nitroso-N-acetylpenicillamine-Incorporated Medical-Grade Polymer with Selenium Interface for Biomedical Applications. ACS applied materials & interfaces, 11(38), 34652–34662. https://doi.org/10.1021/acsami.9b10610