Entrepreneur and co-founder of multiple companies: 1-800 Notify, Made Simple Learning, BlackBerry Made Simple, Wires-End Consulting and Handheld Contact. Currently CEO of 1-800 Notify, a healthcare technology and communications company where we help insurance companies, health systems, electronic medical records vendors, hospitals, physician practices, physical therapy and medical billing companies improve performance by lowering costs and improving productivity. The 1800 Notify flagship automated phone payment systems provide a highly customized caller experience that maximizes caller satisfaction along with high authentication and payment rates. These systems also known as "Payment IVRs" (Interactive Voice Response) provide 24/7 compliant phone payment platforms that free up customer service staff members from taking payments and provide a fully PCI DSS Level 1 compliant solution.The 1800 Notify outbound notification systems include highly customizable appointment reminders, wellness notifications, broadcast messages and billing reminders by phone or text. Millions of patients receive our notifications on an annual basis reducing no-shows and saving staff time.Visit 1800Notify dot com for more information.Have co-authored 22 technology "how-to" books on mobile devices including Apple iPhone/iPad, iPod touch, BlackBerry and other handheld devices. Specialties: Entrepreneurial business development, Automated Phone Payment Systems, PCI DSS, Patient Billing Reminders and Collections, Healthcare Office Efficiency, Patient Communication Services, Voice and Text Message Communication, Healthcare Notifications, Healthcare Operations Performance Improvement, Video Tutorial Development, Authoring "How To" Manuals/Books.