Leading a team in managing quick service restaurant averaging $3.5 million or more in sales annually

• Recruited, hired and immediately assigned to manage their highest volume, flagship location based on my experience & verified results. Passed all Health Inspections regularly and rated a 94% overall Field Operations Review.• Recruited, led, and developed people to execute exceptional QSC&V in sales & transaction building and profitability to deliver outstanding business results for two different locations in the Dayton Market. Delivered brand promise to internal/external customers. Changed store culture into motivated and productive environment.• Developed and rallied teams to exude and execute a Total Customer Satisfaction mentality that increased sales by in a down market generating over $3.65 million in sales annually in my first assigned location in Eaton, Ohio. • June 2013 I was assigned to open, Manage, Recruit, Hire & Train 10 managers & 90 crew members for a re-built location in June, 2013 and motivated the team to an average monthly increase of 92% first 6 months versus same period Previous Year. Sustained a 50% increase for the first full year in 2014. • Developed the management team in recruiting, retention, ordering, customer loyalty, food cost control, profitability, compliance, troubleshooting, performance review and development systems, administration, in-store marketing and community relations

*Owner/Operator at Hair Design Plus, 2000-2010*Interior Design Consultant/Independent Contractor, 2000-2012 • As a partner at Hair Design Plus, I executed marketing strategies, hired, coached & maintained a staff of 15, in client/community relations/ involvement, customer service, and new products/services.• Generated an 11% sales increase each of the first 5 years through customer loyalty, retention & new services. • Managed recruiting, staffing, benefits, payroll, retail / back-bar procurement, A/R, A/P/ Fixed Assets, and served on Clark County Career Technical Center Advisory Board for the cosmetology department • Founded the North Limestone Street Small Business Association to promote a "Shop Local-Buy Local" campaign with quarterly events showcasing 15 small businesses to generate awareness and interest, including seasonal "progressive business tours" with complimentary services, refreshments and gift basket drawings.*Personal Consultant to clients- coordinating / planning remodeling projects for interiors, and landscapes, as well as wood furniture restoration & refinishing.