A senior business leader with over 25 years of experience leading direct and virtual teams within the Customer and Employee Experience Transformation, Business Process, and Managed Services market place. Highly experienced in Client Marketing Services automation (multi and omni channel consultancy and implementation) managed services, outsourcing, contact centre and full automation services.Extensive and proven track record in sales and general management, P&L management, business strategy, marketing, PR and business development. An enthusiastic, positive, progressive, ‘hands on’ determined leader who is able to listen and build rapport; establishing enduring relationships across cultural and international boundaries; building, leading and mentoring teams whose results frequently surpass customer and business expectations.
Listed skills include Managed Services, Strategy, Solution Selling, Account Management, and 46 others.