In my role as General Manager Large Enterprise at Xerox, I enabled customers to increase revenue and profit through market-leading digital transformation services and consultancy. I developed 'Go to Market' business plans and managed vertical-specific marketing campaigns to support growth aspirations. Achieving 105% of Annual Reoccurring Revenue Plan and 122% of Non-Reoccurring Revenue Plan were key accomplishments.

Led the development and deployment of the Graphics and Communications (Marketing Services) 'Go to Market' business strategy to advance the performance of both the Graphic Communications and Corporate Managed Document Services entities.Evaluated new strategic business opportunities, initiatives, mergers, acquisitions, alliances and joint ventures.Drove effective two-way communication with all internal cross functional business stakeholders around strategic… Show more Led the development and deployment of the Graphics and Communications (Marketing Services) 'Go to Market' business strategy to advance the performance of both the Graphic Communications and Corporate Managed Document Services entities.Evaluated new strategic business opportunities, initiatives, mergers, acquisitions, alliances and joint ventures.Drove effective two-way communication with all internal cross functional business stakeholders around strategic initiatives.Led Sales Enablement functions within the Graphic Communications and Corporate entities including Managed Document Services to deliver pipeline growth and signings through sales support and leveraging innovation to support account development and growth. Tracked sales performance across entities by monitoring eight Sales KPIs defined by Commercial Excellence such as pipeline, retention, win rate, NB win rate, Time-to-Revenue, signature activity, market share.Identified gaps in sales activity by analysing sales KPIs; recommended action plans to either close any gaps or improving sales activity levels. Engaged both internal stakeholders and clients through thought leadership. Show less

Vice President of Business Development for Xerox Services (now Conduent). Taking to market a diversified portfolio of services focussed on Employee Experience, Customer Experience and Analogue to Digital Transformation.Providing complex and technologically advanced services, software, and solutions to some of the world's most progressive organisations both large and small.Expertise includes:-Employee Experience Services & Solutions: HR Outsourcing, HR Management, Global Benefits… Show more Vice President of Business Development for Xerox Services (now Conduent). Taking to market a diversified portfolio of services focussed on Employee Experience, Customer Experience and Analogue to Digital Transformation.Providing complex and technologically advanced services, software, and solutions to some of the world's most progressive organisations both large and small.Expertise includes:-Employee Experience Services & Solutions: HR Outsourcing, HR Management, Global Benefits Admin, Learning Services, HR Consulting-Customer Experience Services & Solutions:Customer Contact Centre and Care; Call Centre Management, Social Media, Multi-channel insight and Communication Services-Digital Transformation (Reducing organisational 'Friction')through:F&A; Source to Pay, Order to Cash, Record to Report, Document Processing, Loans Processing, Artificial Intelligence (AI), Robotic Process Automation (RPA), Software as a Service (SAAS), Device as a Services (DAAS) and Platform as a Service (PAAS-Sales Leadership, Major/Global Account Operations - Strategy/Review, broad General Management-Consultancy - Key Deal Support, Win Strategies. Key Retention/Renewal Strategy, MPS & Document Services Benchmarking, Salesforce Effectiveness Show less

Led the development and deployment of the Southern Business' 'next generation' of Managed Document Services and company wide Value Proposition - helping to transition the market perception of Xeretec as purely a provider of document technology to that of a true services provider that integrates and enhances all document intensive business processes.-Management of a team of 21 sales people and managers post large acquisition.-Management of 'Order to Collection' team of 5. Including… Show more Led the development and deployment of the Southern Business' 'next generation' of Managed Document Services and company wide Value Proposition - helping to transition the market perception of Xeretec as purely a provider of document technology to that of a true services provider that integrates and enhances all document intensive business processes.-Management of a team of 21 sales people and managers post large acquisition.-Management of 'Order to Collection' team of 5. Including order processing, finance, logistics and project management-Evaluated new strategic business opportunities, initiatives, mergers, acquisitions, alliances and joint ventures.Drove effective two-way communication with all internal cross functional business stakeholders around strategic initiatives.-Implemented and tracked sales performance across entities by monitoring eight Sales KPIs defined by Commercial Excellence such as pipeline, retention, win rate, NB win rate, Time-to-Revenue, signature activity, market share. Via effective use of bespoke Xeretec CRM platform.Identified gaps in sales activity by analysing sales KPIs; recommended action plans to either close any gaps or improving sales activity levels. Engaged both internal stakeholders and clients through thought leadership. Show less

Initially recruited as Sales Director and promoted to Managing Director at the Danwood Group responsible for the Graphic Communications, Public Sector and Corporate Production business:-Full Budget and P & L responsibility reporting directly to the Managing Director and Chairman. -Grew total revenue to £11.7million in 2012 (£4.3 million sales and £7.4 million re-occurring annuity from service and software contracts over a typical contracted life of 60 months ). -Grew total the… Show more Initially recruited as Sales Director and promoted to Managing Director at the Danwood Group responsible for the Graphic Communications, Public Sector and Corporate Production business:-Full Budget and P & L responsibility reporting directly to the Managing Director and Chairman. -Grew total revenue to £11.7million in 2012 (£4.3 million sales and £7.4 million re-occurring annuity from service and software contracts over a typical contracted life of 60 months ). -Grew total the business by 108% in 2010-11 and 52% in 2011-12 . -Organic growth with 92% of business being 'New, New' in between 2009 and 12.-Led a team of 14 people consisting of sales, marketing, product management, sales support, consultants and pre-sales technical analysts. Show less

Xerox Global Services UK Sales Manager for the Financial Services vertical encompassing both retail and investment banking organisations. Responsible for delivering £126m signings revenue PA with a target GM of 25% from the top UK financial institutions.Leadership and development of the UK sales team comprising of 12 SalespeopleImplementation of ESP (Siebel) account development and management methodology and process.Strategic outsourced and managed services… Show more Xerox Global Services UK Sales Manager for the Financial Services vertical encompassing both retail and investment banking organisations. Responsible for delivering £126m signings revenue PA with a target GM of 25% from the top UK financial institutions.Leadership and development of the UK sales team comprising of 12 SalespeopleImplementation of ESP (Siebel) account development and management methodology and process.Strategic outsourced and managed services development including Business Process Services (BPS), Client Marketing Services (CMS), Xerox Office Services (XOS). Developing strong industry specific value propositions that enable financial services institutions to improve productivity, reduce costs and become more efficient through technology led outsourced and managed services. Show less

Global Account Manager responsible for two of Xerox' tier one premiere global accounts within the Financial Services vertical.Focussed on taking to market and implementing strategic services from the XGS portfolio. Enabling customers to benefit from cost reduction through outsourced services and increased productivity through outsourced business processes:Specific examples include: HR Records Management, Mortgage Processing, End to End Client Marketing Services, Creative… Show more Global Account Manager responsible for two of Xerox' tier one premiere global accounts within the Financial Services vertical.Focussed on taking to market and implementing strategic services from the XGS portfolio. Enabling customers to benefit from cost reduction through outsourced services and increased productivity through outsourced business processes:Specific examples include: HR Records Management, Mortgage Processing, End to End Client Marketing Services, Creative Services as well as the core services that Xerox is synonymous with such as Managed Print and Production Services.Enabled one of the UK's leading financial services providers to reduce costs by £12m and increase productivity significantly within their Investment Banking division whilst delivering revenue growth to Xerox of £10m over a two year period. Show less

Responsible for taking to market strategic services to the Investment Banking vertical. Developing industry specific services and solutions such as: Equities Research presentment and fulfilmentOTC Derivative Deal Ticket processing and document process re-engineering.

First job post university (after a six month work placement with Rank Xerox) encompassing the sale of Xerox hardware and software solutions in to key account users and non users within South Wales. Ensuring that customers successfully transitioned from analogue to digital and maximised the benefits of the 'new technology'.