Martha A. Email & Phone Number

Bogotá, Bogota, CO

Bogotá, Capital District, Colombia

Responsible for the integrated management system, the quality assurance, the transformation and sales and operation teams, which support the operation team to ensure customer satisfaction in Latin America

Bogota, D.C., Capital District, Colombia

Responsible of the coordination of the strategic comercial and pipeline follow up together with sales and operation team, leading the value creation plan for LATAM Responsible of the quality process to ensure cost reduction and to maxime customer satisfaction

Bogotá D.C. Area, Colombia

Improve productivity by evaluating and implementing sales technology. Help sales leaders make data-driven decisions. Work with marketing to enable salespeoplePipeline and long term planningContinuos improvement projectGovernance support

Bogota

Responsible of the progress plan for the company in Latin-American, working together with the branch and process managers to identify improvement opportunities. In the role of Black Belt one of the main role is to lead projects that have a major impact on the organization.

Bogota, Colombia

Responsible of the planning, organization, direction and execution of the support activities and services for customers in Latin-American. Lead the multidisciplinary team compose of technicians, engineers, experts, project managers and account managers, a team with a total of 140 people working from Mexico, Colombia and Chile in direct coordination with.

Bogota

Responsible of the definition, planning and coordination of the technical support and services for the customer in Latin-America. Lead the team of experts in data bases, infrastructure, communications and software applications. Coordination of the helps desk level 1 and 2 and coordination with the technical team in France.

Bogota

Co-founder. Technology and Processes Consultant

Bogota

Management of Software development Project with the AGILE methodology of value added services for mobile operators in Latin America. Lead the maintenance of the services implemented with the customer with a total of 10 developers in charge and support coordination with a team in Norway.

Mumbai Area, India

Global report consolidation for the top management in Mumbai. Monitored the implementation of the best practices among the projects that were running globally. Identified and implemented improvement on the PMO.

Rotterdam Area, Netherlands

Technical Support Team coordination with 30 people working all over the world delivering services for users in 110 countries. Project Management on the customer side managing the offshore team in India for the development of the global platform.

Bogota, Colombia

Managed the IT department for the association and leading the IT services for the local offices in Colombia. Developed and Implemented a national communication plan in charge of the internal and external communication with the users and customer. Deployed the global branding initiatives.

Manizales, Colombia

Coordination of technical team to deliver final user support

Local web page enhancements and updates. User support

Manizales - Caldas

Design and development of the corporate intranet. User supportDatabase administration

Master In Business Administration (Mba)., Business Administration And Management, General, 9,1

Master in Business Administration (MBA). Se adquieren conocimientos sólidos, prácticos y de un nivel avanzado en el campo de la gestión y.

Gerencia De Tecnologia

Information System Management, It, Software, Tecnology Management, Information System

Activities and Societies: AIESEC, Opera, Student representative body in the faculty Administracion de Sistemas de información