Martisha Perry Email & Phone Number

Maine, United States

Performing a variety of customer service activities for internal and external customers, providing information, resolving issues, and ensuring customer satisfaction in regards to lab testing. Responding to customer phone and other communications, addresses questions/issues/problems/concerns.Performing variety of customer service activities for internal and external customers, providing information, resolving issues, and ensuring customer satisfaction. Responding to customer phone and other communications, addresses questions/issues/problems/concerns.• Provided customer technical support for one or more Company veterinary products or services, including pet and other animal health care-related products for veterinarians, medical diagnostic and water-testing equipment and other products and services. • Answering customer questions, explaining products and services, instructing in use of equipment, coordinating, and assisting with equipment installations, configuring computer system hardware or software, troubleshooting, and repairing system, database or data communication issues, customer order entry and billing or other priorities. • Determined customer needs, research lab results, and provides solutions, coordinating with other lab team members as needed. • Ensured ongoing customer satisfaction and continuing strong customer relationships.• Supports quality management system and other compliance requirements.

Navy

Navy Recruit

Lawrenceville, Georgia, United States

Manage two 2-bedroom apartments via Airbnb, revising and perfecting all existing listings across the various channels, ensuring everything is harmonized across all platforms and channel managers, achieving 5- star ratings.• Work to identify new opportunities to improve listing visibility and performance across all channels, such as Airbnb.• Ensure that pricing and availability are syncing accurately and seamlessly, making sure that if there any bugs or glitches are detected, reacting swiftly and accordingly to resolve them.• Create and manage all new listings and structure these according to best practice after thorough review of the competition, while always emphasizing on our brand.

Assisted in organizing and executing routine activities and special projects; other duties as assigned, in addition to assisting department personnel as needed.• Worked to keep laboratory environment organized, following laboratory safety procedures and protocols as directed by supervisor.• Provided general information to internal and external customers.• Supported students in their practice of psychomotor and physical assessment skills and provides personal assistance to individual students and student groups to reinforce clinical skills.

Greater Atlanta Area

GPA-3.27

Stone Mountain, Georgia

• Served as a member of a team to prepare food samples for testing, carrying out several procedures including reading test labels and preparing samples for analysis by recording, weighing and blending.• Pipetted sample solution into tubes or plates according to the analysis process being performed.• Set up and sterilized equipment needed for analysis of food samples.

Duluth, Georgia

• Relayed accurate and detailed information through inbound/outbound calls from hazard, mortgage banking, and other insurance claims.• Balanced multiple tasks including call handling, loan level review and call documentation within required metrics.• Communicated status updates and appropriately escalated issues and opportunities to meet the needs of clients and customers.• Performed loss draft and property damage requirements, processed checks, ordered and reviewed inspections, worked loss drafts queues, and evaluated exceptions using DTE system.

Biology, B.S., Biology/Biological Sciences, General, Senior

Activities and Societies: Minorities in Science Student Association, Doctors without Borders (UGA Chapter)

Associate Of Arts And Sciences - Aas, Biotechnology