IT and BI with 9+ years of experience harnessing technology to drive impactful solutions across various sectors.+ Developed the CRM solution that scaled a non-profit of 3 FTE and 15 volunteers to 12 FTE and 400 volunteers amidst the refugee crisis following the second Russian invasion of Ukraine.+ Created advanced analytics dashboards to optimize volunteer management and operational efficiency. + Conceptualized, designed and co-developed innovative custom 'Widgets' for the CRM, dramatically improving the matching process and enabling the efficient placement of 4,000 refugees with host families in a single year.+ Two-time speaker at Zoho's premier event, 'Zohoholics' Benelux, presenting the successful scale-up case study of Takecarebnb and the custom Widget solutions developed for CRM enhancement.+ Served on the management teams of multiple organizations, guiding the transition from strategic planning to the implementation of tech solutions that drive social good.Currently, as a Functional & Technical Support Consultant at Tactick, I leverage my extensive experience to deliver tailored Zoho solutions that enhance business processes and drive efficiency for a diverse range of clients.Outside of work, I'm passionate about hosting creative writing and board game design sessions with friends, and I find inspiration by going on long hikes through nature.I get excited when I collaborate with passionate people on tech solutions, particularly when it serves as a catalyst for meaningful change and aid.