Experienced System Specialist with a demonstrated history of working within many different environments in the IT industry. Strong operations professional skilled in Project Management, Service management and Account Management support, as well as Business Analysis & Development (process improvement). Maintaining focus on customer value while striving to provide excellent customer service through effective communication at all levels within the organization is essential to successfully deliver high quality products and solutions. A true team player who enjoys being a part of a successful and productive team whilst quickly adapting to new challenges. Quick learner committed to continuous development by regularly attending training courses and seminars