Marty Anderson Email and Phone Number

Executive Leadership for a $32 million marketing and distribution organization servicing financial institutions and commercial customers in over 30 states. Leads all aspects of organization, operations, finance, sales and integration of recent acquisitions. Establishing an operational infrastructure for continued growth through new sales and M&A activity. * Oversaw three acquisitions into adding $14 million additional revenue into organization essentially doubling the organization. Integrated these acquisitions into the organization through system standardization, operating procedures and operational structure to effectively service the customers. * Increased 2022 EBITDA over 50 basis points through streamlining operations and implementing process improvements and elimination of redundancies. * Wholesale restructuring of organizations accounting function and reconciliation of historic reporting, inventory and accounting related processes. Eliminated an ineffective outside accounting organization, hired a Fractional CFO and invested in Controller talent to lead through the process of financial reporting and structure of the accounting department. * Established and completed a formal budget process FY 2023.* Established performance-based metrics for each area of functional area of the organization and communicated organizations 2023 objectives. Implemented key performance criterion and individual performance goals, aligned with objectives, and tied achievement directly ties to individuals’ performance, compensation and incentives.* Consolidated warehouse operations by 25% (Eliminating an inefficient and underutilized warehouse) thus improving operational efficiencies and accuracy and reduced costs.

Spearheaded strategic operations in the eastern region of the US (Indiana, NY/CT/MD/DC, and Florida), with annual operating revenues of $165M and 1750 employees. Ensured achievement of the desired financial outcomes and the growth objectives by demonstrating multi-functional leadership.* Collaborated with the CEO of the Hospital to develop a strategic solution for improving the hospital retention rate. Opened a licensed Starbucks in the main lobby of the hospital, currently generating $1.5 million in revenue and improved the retention rates of Nurses by nearly 20% and Physicians by 13%. * Improved financial savings by $8.6M, while increasing the revenue by $5.2M by conceptualizing and implementing Patient Observation Services for the entire ministry in Indiana for ensuring best-in-class critical services for the at-risk patients.* Surpassed the identified goal of providing 90% of the entire patient observation needs by achieving 92% of all hospital needs in this area by upping the service standards.* Replicated the success of the Indiana Ministry in the Florida Ministry by implementing the Patient Observation Program, generating $2.1M of additional revenue and cost savings. * Introduced a new system of Market Wage adjustment with a new minimum wage for the hospital ministry and improved the retention rate by 20 percentage points along with the candidate flow. The compensation package totaled $12M in Indiana and $7M in the Northeast. * Addressed critical shortages of nurses during the peak pandemic period. This resulted in a revenue increase (annualized $800K and PBO improvement of 11.6%). * Steered a leadership development program for the entry-level leaders and Associates. 200+ Associates completed the program out of which 41 were promoted to the Operations Manager position and 2 to the Directorial level within 4 years of implementation.

Led the operations of 28 hospitals in the Indiana ministry for realizing the financial outcomes for TouchPoint and Ascension Health, driving business growth in the market, and improving associate engagement. * Pioneered organizational restructuring initiatives for enhancing operational efficiencies and performance of Small and Critical Access locations. Achieved a reduction in the cost of operations by $480K and improved Patient Satisfaction score, delivered exemplary outcomes, ensured program compliance, and improved safety incidences.

Built a robust Regional Support Network by identifying Subject Matter Experts and establishing the complete resource eco-system for implementing the Environmental Services Program for 28 Hospitals in the Indiana market within 2 months.

Delivered superior quality benchmarks and improved patient/staff satisfaction scores by 22% which was the highest ever score attained and also delivered 38% improvement in financial outcomes. * Attained 101% of revenues and 111% of EBIT by achieving the operational and growth budget performance in the year 2010. * Enhanced the systemic efficiencies and streamlined service deliveries by restructuring the entire organization’s downtown operation across 3 locations.

Responsible for team leadership, strategies, innovations, customer advocacy and healthcare market expansion. Expanded market presence with new and existing customer relationships; specifically focused on customers operations and the impact of services on customers’ operating results and quality.

Executive leadership for a regional book of business with annual operating revenues in excess of $10 million and total management responsibility exceeding $50 million. Provide district leadership and vision to a team of 19 Director -level managers with the focus on operational performance and capitalizing on growth opportunities. An ability to focus on driving outcomes, team building and the acquisition of business talent needed sustain the rapid growth and operational performance are keys to the financial and growth success of the district.