• Administrator to LMS (Learning Management System) interface design and functionality• Manage solution scope and requirements for LMS• Develop process modeling, project tasks, and timeline tasks for Navigator Training Team.• Identify SWOT within LMS• Create exam course within the LMS for navigators to be certified• Develop and maintain LMS issue log• Established process flow for navigator/assister to transition from HBE to HCA in the HPF.• Identified workable solutions (work around/circumvent) within the LMS and HPF for navigator/assister• Single point of contact for registration/enrollments/completion of LMS navigator training certification• Develop desk aid for LMS assisters and LMS training materials• Capture and document problem/issues related to the performance of the LMS and HPF• Create list and libraries within SharePoint• Developed and maintain LMS Audit daily report• Data reporting on navigator/assister status• Certification modification in the HPF and LMS• End date navigator/assister role in HPF