ChartHop delivers a fresh take on People Analytics, bringing disparate sources of people data together in a dynamic platform that’s visual and actionable. This helps companies improve organizational health, drive alignment and accountability, and save time and money.

Handshake's mission is to democratize access to opportunity and ensure any student can build a great career no matter who they know, where they live, or what school they attend. We empathize deeply with our students to increase career opportunities for all. Our team onboards all new universities and manages relationships with 900+ university partners.

•Implemented scalable structures, enterprise software tools, and industry best practices which improved project delivery, team collaboration and coding efficiency for entire development team•Main liaison between development team and upper management to ensure project requirements were met and transparency on project expectations and progress•Managed the launch of the Initial Coin Offering of company cryptocurrency project which has resulted in over $2 million earnings since the January 2018 launch

•Main point of contact for customer SaaS activities such as onboarding, adoption, product customization, product support, and contract renewal for all US accounts and overseas enterprise accounts.•Trained all of our new Customer Success Managers which resulted in all new hires ready to give product demos and walkthroughs within one week and be assigned current clients within two weeks•Led our global Customer Success team and helped implement tools which resulted in clarity into team activity, client health, and customer support •Worked closely with our software development team to ensure successful deployment and implementation on all product customization projects for US enterprise clients

•Main point of contact for customer SaaS activities such as onboarding, adoption, support, and contract renewal for the majority of US accounts which resulted in a renewal rate above 85%•Presented online and in-person demonstrations for customer onboarding and product training for new clients as well as pre-sales demonstrations for potential clients •Maintained strong client relationships and scheduled regular review calls to go over SaaS implementation and adoption roadmap