Managed a team of 3 developers, 2 QA testers, and an engineer to launch and enhance applications built using the Outsystems low code platform. The team is responsible for multiple apps with PLM Connect being the focus. PLMC is a project/product lifecycle management tool used by hundreds of retailers across the US to track the progress of new products being developed from idea to store shelves but can be utilized for any type of projectmanagement.▪ Created user stories, acceptance criteria, test cases, documents meeting minutes, and any associatedartifacts.▪ Supported and worked with both internal and external stakeholders▪ Prioritized backlog ensuring the most valuable and requested items are top priority▪ Used Figma to build prototypes, flow diagrams, swimlanes, and UI mockups▪ Led daily standup with dev and engineering team▪ Conducted demos with stakeholders▪ Continually updated user guides and wikis to keep in sync with production release of new features andenhancements▪ Acted as the system admin providing access to new users▪ Provided production support to users across multiple organizations▪ Handled onboarding of new retailers which includes custom workflow setup and bulk import of currentprojects into the system

Led data warehouse team consisting of developers, architect, and production support specialists. Prioritized the development of our Data Warehouse platform. Continuously communicated with stakeholders and leadership on progress from project concept to launch. Projects ranged from small database changes to entire data loads from source systems and generating automated reports/files for regulatory and federal regulation purposes.▪ Created user stories, acceptance criteria, test cases, documents meeting minutes, and any associatedartifacts.▪ Ensured files being sent to Black Knight and Argus contained all data from the Union Bank acquisition andnewly added private label credit cards▪ Provided leadership with weekly status report displaying project health, progress, blockers, and risks▪ Managed multiple projects simultaneously all varying in priority and complexity▪ Collaborated with numerous product owners and stakeholders▪ Performed research, analysis, review of new and/or revised products/services.▪ Conducted bi-monthly backlog grooming sessions with stakeholders▪ Led weekly story refinement sessions▪ Updated project status across multiple platforms (Jira, SharePoint, ServiceNow)▪ Utilized SQL and Tableau for research and data analysis▪ Identified relevant use cases of stakeholders and prioritized according to our roadmap and company vision▪ Worked with analytics team to build out Power BI dashboards

Managed data, reports, and applications affected by the Bank of the West acquisition. Created requirements andChange Requests for break fixes, criteria changes, and report changes that was affected by the merger andacquisition. Worked with numerous teams/groups, connecting different systems/processes and determined howdata should be merged across the different systems of BMO and Bank of the West.▪ Collaborated with Stakeholders from BMO and Bank of the West to determine needed reports andapplication functionality for migrated data▪ Created traceability matrixes in order to map requirements to test cases▪ Created requirements for new applications and data to be migrated to BMO▪ Created Change Requests for existing BMO applications and data/fields to be migrated to BMO▪ Performed SIT and QA testing of new applications and features▪ Created test plans and defects in ALM▪ Worked with business stakeholders to obtain UAT signoff on new applications and features▪ Assisted with document migration from TFS to Confluence▪ Assisted with conversion from waterfall to agile.

Led requirements gathering, sprint planning, and testing for Mass Tort legal applications. These applications collectlarge amounts of data, medical, and pharmaceutical information for each person part of a class action or mass tortcases. Applications include Settlement/Finance, OCR/NLP, Lien Resolution and Correspondence.▪ Collaborated with VP of Technology and business stakeholders to develop roadmap and vision.▪ Integrated DocuSign functionality within the Settlement application▪ Performed monthly product delivery updates▪ Collaborated with developers and business stakeholders to complete Epics, Features, and User Stories▪ Worked with Dev team and tech lead to story point and groom backlog.▪ Assisted QA team with test scripts and scenarios▪ Demoed new features and enhancements to stakeholders and senior leadership▪ Worked with stakeholders to create training documentation, videos, and demos▪ Managed Kanban board with LOB input

Worked in Financial Crimes with business partners, policy team, technology managers, and development teams to elicit requirements for the migration of Financial Institutions and their due diligence profiles from an outdated platform to a platform built for corporate customers. Major enhancements were identified as FIs required additional data, due diligence, and investigations. The needed enhancements and procedures were identified to ensure all gaps were closed and risk is mitigated.▪ Acted as SME for Correspondent Payment and Clearing products, High Risk Attributes (HRAs), CustomerRisk Summary (Report), and Approval workflows▪ Collaborated with Project Manager, Risk Control team, Financial Crimes team, and other businessstakeholders to complete BRDs, User Stories, and Features.▪ Created traceability matrixes in order to map requirements to test cases▪ Collaborated with Data Management and Insight Team to ensure data is being catalogued in theOperational Risk and Control domain within Collibra and the Data Lake (Hogan DB)▪ Interfaced with the Operational Risk team to ensure application is adhering to approved policies andprocedures.▪ Worked with UX/UI team to enhance current UI to support ongoing enhancements and migrated data andprocess from a legacy platform.▪ Collaborated with Process Engineers to create detailed end to end process maps▪ Ensured all requirements are in line with current policies, procedures, and principles▪ Worked with Dev team and tech lead to story point and groom backlog.▪ Supported Reporting team with requirements detailing information needed in reports▪ Utilized the waterfall methodology for Financial Institution migration project▪ Utilized the agile methodology for BAU enhancements to the current platform (Platform where FI profilesmigrated)▪ Conducted JAD sessions to ensure transparency and completeness of requirements▪ Presented BRDs and Epics to executives, directors, and financial crimes managers for discussion and

Worked in Marketing Technology with business partners, technology managers, and development teams to standup new Rest based microservices to support upstream applications and DB2 to Oracle conversion. Collaboratedwith React developer to stand up a portal to include testing tools, health and performance monitoring formiddleware APIs as well as ETL jobs, and LOB metrics related to marketing campaigns and offers.▪ Defined requirements for Restful APIs by documenting in HLD and LLD documents and creating user storiesin JIRA▪ Led the conversion and utilization of waterfall to Scaled Agile methodology.▪ Conducted access reviews for internally used applications▪ Collaborated with Project Manager to create consolidated BRD for Restful micro services and upstreamapplications▪ Interfaced with ETL team and Java development team to convert DB2 to Oracle mapping documentimplementing JSON blob structure in Oracle tables▪ Worked directly with other product owners, system engineers, program managers, developers, testers andcustomers to define features, user stories, and acceptance criteria▪ Supported a Scaled Agile Framework process, working in conjunction with end user / stakeholders andtechnical delivery team▪ Worked closely with Product Management to align on the vision, program backlog, and roadmap▪ Acted as stakeholder of specific backlog items, worked closely with development teams to ensure theoutput to be aligned with expectations▪ Acted as change coordinator and led release and deployment activities for middleware team▪ Continuously groomed team backlog to ensure value was being provided to customers each sprint▪ Worked with a diverse set of contractors both onshore and offshore to track, manage, and resolvetechnical issues▪ Created traceability matrixes in order to map requirements to test cases▪ Acted as compliance analyst, ensured middleware and front-end applications remained compliant withenterprise policies and standards

Worked in Data Domain Management and Data Management & Insight with business partners and technologymanagers to replace an overly complex, inefficient data management landscape to a simplified target stateorganized around data domains and new set of governance accountabilities▪ Conducted meetings to present technology managers with information and requirements for the newEnterprise Data Governance (EDG) policies.▪ Worked with technology and business teams to ensure data dictionaries, data quality monitoring controls,front-end controls, and sourcing were all correct and compliant▪ Presented requirements to approximately 500 invitees including high level executives and leads▪ Ensured 1500+ applications were correctly aligned to the correct domain▪ Collected and tracked completed requirements for 1500+ applications▪ Transferred all completed requirements to Wells Fargo’s new data governance tool, Collibra▪ Utilized Collibra to ensure data is governed and accurate▪ Updated Implementation Plans and 4 Blockers▪ Created reports for upper management to track progress

Worked in GBAM Technology Data Management with business clients and developers analyzing data, testing fixesand enhancements to applications. I was mostly involved in analyzing data I queried using SQL Server, createdreports, tested application items and reported findings.▪ Interfaced with business partners and development teams to add features, value, and enhancements tointernal business applications▪ Provided input into developing and modifying systems to meet client needs and develop businessspecifications to support those modifications.▪ Agile Development methodology▪ Used JIRA to create, track, and report on enhancements and fixes▪ Created User Stories, Acceptance Criteria, and Test Scenarios▪ Performed Dev and SIT environment testing before providing UAT deployment sign off▪ Used SQL Server to query large datasets.▪ Analyzed the queried data via Excel and created pivot tables and graphs to display accuracy of merged datafrom multiple applications and databases

Worked in Retail Risk Technology with business clients and developers adding new features, enhancements, andfixes to enterprise risk assessment applications. I was responsible for gathering and documenting requirements,testing, managing progress and ensured deadlines were being met.▪ Translated stakeholder requirements into various documentation deliverables such as functionalspecifications, user stories, workflow/process diagrams, data flow/ data model diagrams▪ Interfaced with business partners and development teams to add features, value, and enhancements tointernal business applications▪ Provided input into developing and modifying systems to meet client needs and develop businessspecifications to support those modifications.▪ Agile Development methodology▪ Used JIRA and VersionOne to manage sprints and monitor progress▪ Created User Stories, Acceptance Criteria, and Test Scenarios▪ Performed Dev and SIT environment testing before providing UAT deployment sign off▪ Responsible for sprint planning▪ Facilitated meetings/discussions with clients and tech teams to fuel ideas for enhancements and potentialsolutions

Worked in Global Information Security (GIS) on the Identity and Access Management (IAM) Team. On-boardedapplications to the Central Security Database (CSDB) and ensured compliance with security standards, policiesand procedures. This is a crucial part to bank security to ensure proper access and credentials are applied tobusiness and customer applications.▪ Responsible for requirements gathering, documentation, database management.▪ Interfaced with SMEs, application managers and development teams to assist with onboarding theirapplication and to ensure compliance with security standards and policies▪ Interfaced with application managers and developers to provide the best solution possible for sendingBusiness Language Entitlements to the central security database.▪ Monitored 850+ applications, 14,500+ platforms, 10M+ Resources (Groups, Datasets, IMS/CICSTransactions), 1.1M User Records, and 16 Major inbound/outbound feeds to ensure files are gettingupdated daily and no missed transmission occurs and compliant▪ Created reports and tracked progress▪ Ensured all metrics and reporting were accurate▪ Used RACF/Mainframe to view file feeds and critique format.

Developed/converted multiple Lotus Notes applications to web applications using AngularJS andHTML5/CSS3/JavaScript. The web applications were needed to ensure site operations are maintained but werevery outdated. Many were originally written in IBM Lotus Notes or Visual FoxPro so an upgrade has been in direneed.▪ Responsible for requirements gathering/documentation, database management, development, writingtest plans, and creating web services▪ Interfaced with clients to gather requirements.▪ Interfaced with management and customer to provide the best solution possible, within the timeframe andbudget.Bank of America – Retail Risk Technology, Charlotte NC▪ Presented requirements and application to management for approval.▪ Used TOAD to create schemas and tables in Oracle.▪ Used SQL Server 2008 to manage and deploy databases created in MS SQL Server Management Studio.▪ Setup Development, Acceptance Testing, and Production environments using IIS 7.▪ Created RESTful web services to retrieve and update data.▪ Used AJAX and HTTP Requests to make get, post, update, and delete requests.▪ Utilized the AngularJS Framework to create a SPA application for requesting mobile devices▪ Implemented UI Grid and DataTables plugins for reporting purposes that allowed CRUD operations.▪ Used the BootStrap CSS library to enhance and build custom UIs.▪ Implemented specific Workflows and approval routings depending on the logged in employees.