This section is usually full of meaningless jargon, written in the third person, to highlight keywords, and make someone sound more impressive than they actually are. Those that have read my book or any of my blog posts, will understand, that is just not my style.I like things be be clear, easy to understand, and enlightening.So here it is, plain and simpleWHAT I DOI help Social Care business owners, managers and providers get their businesses BACK ON TRACK to a position of profitability quickly and efficiently. Every penny helps, and profit can be reinvested back into the business to aid expansion or continuous improvement. However, many quick wins are overlooked, and longer term strategies are rarely in place to effect a consistent stream of new clients, and maximising current income.HOW I DO ITI support the owners, managers, senior staff to fall back in love with their business, and deliver a better business by:1. Ensuring your business marketing processes are up to date and relevant2. Identifying cost savings2. Understanding your Key Numbers and what they are so paramount to your business success4. Identifying those areas where income could be increased5. Working with senior managers to become more effective business professionals 6. identifying your key numbers and implementing systematic review and improvementOf course, this list is simply never going to include EVERYTHING. But it is a start!This is usually through a blend of onsite visits and remote support.WHO I WORK WITHSocial care providers and managersWHAT PEOPLE HAVE SAID'I take this opportunity to show my sincere gratitude towards you and Martyn for the support and guidance given to me and XXXXX. Martyn is a great person with lots of experience and knowledge. He helped me to build my confidence and understanding of Care Home in detail.''I really benefited from his visit and guidance to bring the home to a high level of standard.'MY BACKGROUNDMy years as a Prison Governor helped me to understand difficult operational environments. A certified Business Coach with over 10 years in Care Home Management has given me a unique perspective into Care Business profitability and efficiency .And as a coach with over 20 years experience, I am given the opportunity to 'peep over the wall' and understand how, and why, people do not always operate at an optimal level.
Martyn Dawes Coaching And Consultancy
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Social Care Business Coach | DirectorMartyn Dawes Coaching And Consultancy Oct 2022 - PresentMilton Keynes, England, United Kingdom
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Coach | Consultant | InterimMartyn Dawes Coaching And Consultancy Jan 2021 - Oct 2022I help companies retain their managers (currently over 25% of Registered Managers in Social Care Sector). I leave managers more motivated, teams better served, and save companies money, reputation and stress.
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Service Development ManagerGold Care Homes Jun 2020 - Sep 2021United KingdomDeveloping Care Homes to achieve their potential for income, performance and future proofing. Supporting Managers in all homes to identify barriers to quality and financial success -
General ManagerHamberley Care Homes May 2018 - May 2020Dunstable, Bedfordshire, United KingdomCommissioning a luxury 66 bedded Care Home. Keeping on track with occupancy, compliance and CQC ratings. Achieved a GOOD rating at first inspection
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Life Experience CoachMartyn Dawes Coaching Jun 2014 - May 2020When you fully understand where your experience comes from, everything changes.Martyn Dawes Coaching has been changing lives for many years. Specialists in Stress, Anxiety, Panic Attacks and Weightloss
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Regional Support ManagerBupa Jun 2015 - May 2018Providing support and advice to colleagues in the Herts/ Beds region. Troubleshooting homes in difficulty and covering homes currently without a registered manager. -
Home ManagerBupa Aug 2014 - Jun 2015Manager of a large Multi Site operation including Dementia, YPD and Frail / Elderly.Just achieved a clean Local Authority inspection and my 4th clean CQC report in row. -
Home ManagerBupa Feb 2014 - Aug 2014Luton, United KingdomNursing home manager.The home was in considerable difficulty when I started having had a disastrous 2013 with poor CQC inspections, family complaints and a poor relationship with the LA. 4 months on we had an unannounced CQC inspection and were compliant in all 6 outcomes. Staff hours per week had significantly improved to within target, the standard of care was increased. Complaints reduced to barely a trickle and we achieved a good rating from the Local Authority.I am the Registered Manager and responsible for all performance and operational issues of the home. I provide support to other homes in the area and conduct investigations and disciplinary hearings. -
Village ManagerExtracare Charitable Trust Apr 2011 - Jan 2014Milton Keynes, United Kingdom• Operational set-up and commissioning of a large retirement complex worth in excess of £45M.• Tendering and operational set-up of a Domiciliary Care Agency (DCA) service and Day Opportunities service from the local authority.• Overall management and responsibility of a large (300 apartments), thriving Retirement Community, ensuring excellent customer-centred services, including the setting up and operational management of a Domiciliary Care Agency. • Managing relationships and outcomes with residents, staff, volunteers, the local community and local authorities.• Responsible for implementation of policy and procedure, and monitoring and achieving KPI targets in Finance, Customer Satisfaction, Regulatory Compliance, Staff Turnover, Retention and Training.• Accountable for Health and Safety and the identification and management of risk.• Recruitment and development of an effective staff team, including attendance at statutory training• Conducting investigations under the grievance procedure.• Management of budgets and turnover in excess of £5M• Negotiating care contracts and other contracts as applicable with the local authority, health and wellbeing bodies etc. • Identifying business opportunities and supervising business development -
Prison GovernorHm Prison Service Mar 2000 - Mar 2011Performance lead for HMP Brixton and member of Senior Management Team Responsibility for managing the delivery of Key Performance Targets Lead for Business Change initiatives and delivery of Service led targets Lead for Internal Audit Compliance to Internal Audit procedures Line Management responsibility for 1 Senior Manager, 3 managers and 12 staff Setting objectives, personal goals and team development Organising and arranging Senior Management team away days and conferences Member of Diversity Action team Senior Investigating officer for staff Conduct and Disciplinary offences Personal Budgetary responsibility for £480,000 IT budget and leading on IT enabled solutions and provision 1st contact and lead for national Business Change initiatives Duty Governor responsibility including In Charge of large busy local prison Responsibility for developing and maintaining relationships with key stakeholders. organisations Lead of consistent and sustained improvement Delivery of department Targets Management of IT services
Martyn Dawes Education Details
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Chartered Management InstituteQcf Level 5 Award In Management And Leadership -
Diploma In European Humanities -
Reading College Of TechnologyRestaurant, Culinary, And Catering Management/Manager -
St Crispins Comp. Wokingham
Frequently Asked Questions about Martyn Dawes
What company does Martyn Dawes work for?
Martyn Dawes works for Martyn Dawes Coaching And Consultancy
What is Martyn Dawes's role at the current company?
Martyn Dawes's current role is I help Social Care businesses grow, acquire clients and increase profitability..
What schools did Martyn Dawes attend?
Martyn Dawes attended Chartered Management Institute, The Open University, Reading College Of Technology, St Crispins Comp. Wokingham.
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Martyn Dawes
Technology Business Management Analyst At Cancer Research Uk (Cruk)London Area, United Kingdom1cancer.org.uk
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