Martyn Hebbron Email & Phone Number

Gloucester, Gb

Gloucestershire, England, United Kingdom

Gloucestershire, England, United Kingdom

Loyal and committed head of Digital Programmes, transforming and leading digital capabilities on behalf of our patients’ in Gloucestershire and beyond.

Gloucestershire, England, United Kingdom

Leading the Digital PMO in the delivery of all Digital Programmes for our Patients of Gloucestershire.

Gloucestershire, England, United Kingdom

Gloucestershire, England, United Kingdom

Gloucester, United Kingdom

> Leading the improvement and modernisation in safety, capability, reliability and professional presentation of IT infrastructure in GP surgeries in Gloucestershire.> Leading the technician programme to modernise electronic messaging between the Acute trust and Gloucestershire GP’s using Docman; releasing costs and time for transferring 250,000+ letters a year electronically in place of printing and posting. Faster, more reliable delivery and decision making. Time releasing, cost saving. > Completed and delivered the technical programme for planning , migration of 100 GP surgeries in Gloucestershire to the HSCN network by August 2020; realising improved speed, reliability and network integration within the Glos. Health Community. > Completed a technical trial of patient to clinician video conferencing (Attend Anywhere) solution to improve patient experience, reduce travel and costs.> Completed and delivered a remote, vendor agnostic, virtual visiting solution using Ipads and a cloud platform to enable Covid patients and loved ones to continue ‘visiting’ during lockdown and Covid restrictions. Especially important for ITU. > Completed the technical modernisation of MDT video conferencing solutions for Cancer Services in Gloucestershire to reduce travel, improve treatment pathways and diagnosis timescales and increase collaboration with neighbouring health partners.> Completed the implementation of enhanced Foetal monitoring systems (Viewpoint) for babies and their mothers to deliver safer outcomes and earlier detection of abnormalities.

Gloucester, United Kingdom

Gloucester, United Kingdom

Providing efficient and effective NHS project and project team leadership for IT programmes managed by Countywide IT Services on and behalf of 5 NHS organisations in Gloucestershire, serving a population of over 800,000 people.Lead the development of a team of capable project managers in a challenging healthcare environment with proactive performance and personal development reviews to evolve the project service to fully contribute to the wider Gloucestershire IT Healthcare improvements.Directing, monitoring and controlling full life cycle of IT projects from definition of scope, requirements gathering and implementation through allocation and tracking of project activities, completion and transition to operational teams.Successful, extensive, collaboration with internal teams, suppliers and senior project stakeholders to control project deliverables, manage expectations and communications.Build productive relationships with subject experts, sponsors and stakeholders ensuring clarity and understanding outcomes.Recruit resources, including subject matter experts, and producing work packages for allocation, clarifying roles and responsibilities, tasks ownership and tolerances.Professional preparation and presentation of a wide range of project documentation at team, project and executive level including project, capacity and resource plans, RAID and exception reports.Adept at chairing of regular meetings to proactively identify, monitor and mitigate conflicts, risks and issues to provide recommendations and assurance to project board.Provision of financial control and budget reporting to project boards and stakeholders in accordance with financial team.Design, refine and implement project processes to support project success.Leading, supporting and motivating the wider project, technical, supplier and customer teams through a knowledgeable, transparent, focussed and honest approach with good understanding of procedures and processes.

Gloucester, United Kingdom

In an IT department of approximately 75 staff, providing effective leadership, motivation and management responsibility for five technical teams spanning networks & telephony, applications, security, server & data centre management and technical architects in order to oversee operational performance and technical project delivery to five NHS partners Gloucestershire.To develop highly available and stable IT systems and services in line with agreed strategy and operational plans and delivering successful outcomes directly, or indirectly through the team leaders so as to exceed agreed service levels for all clients.Creation of highest possible operating standards achievable and to support the delivery of high quality IT services through effective performance monitoring, staff engagement, encouragement and empowerment of colleagues, promoting efficient process and good personal relations, demonstrating the value of Countywide IT Services, specifically in the technical development and operational arenas. To promote a positive work ethic.Understanding and overseeing delivery of significant quantity of technical change in a controlled manner and in a complex environment; aligned to multiple organisational business requirements, often requiring ruthless planning and prioritisation of workload and resource in order to achieve uncompromising deadlines and targets.Enhancing customer relations and to demonstrate effective communications methods for stakeholders at all levels within organisations, being able to convey complex technical concepts to non-technical audiences.Building collaborative, productive and successful relationships with suppliers and contractors in order to deliver and demonstrate value for money and effective service solutions. Overseeing delivery of a Problem Management process contributing to a wider Service Improvement plan to introduce ITIL compliance across the department.

Gloucester, United Kingdom

Providing accomplished leadership, learning and senior technical capability to an Infrastructure team responsible for implementing, developing and supporting complex voice and data networks for 5 NHS organisations in Gloucestershire, serving a population of over 800,000 people.Managing, implementing, advising and supporting LAN and WAN (Cisco) services, Telecomms (Siemens & Mitel) and CPE to all supported customers of CITS to enable trouble free flow of data and voice between 160 NHS locations (12,000+ users) and their support partners.To carry out complex support tasks to agreed specifications and manage support services to exceed the standards set out within Service Level Agreement. Developing a pro-active culture of continued improvement in network infrastructure, working closely with IT Development teams and IT leads to identify and overcome risk areas, aging hardware and user experience shortfalls. Enhancing existing standards for safety and workmanship for internal teams and external suppliers, including contractors. Implementing training and accountability to devolve responsibility for measuring and improving work against enhanced guidelines, policies, practices and procedures. Providing supervision, guidance and overseeing development of new training requirements to develop the Infrastructure team to deliver sustainable higher performance.Developing productive working relationships with suppliers, providing good value for money and managing positive supplier performance.Supporting the Head of IT Operations with budgetary forecasting, strategy and performance monitoring.

Cheltenham General Hospital

As a senior technical lead providing design, implementation and maintenance for a complex Cisco LAN, WAN, Siemens telephone systems and WiFi, with over 12,000 users and for 5 NHS organisations in Gloucestershire serving a population of 800,000+. Providing team leadership and strong technical guidance to a small team of capable network technicians across numerous technical specialties including Aruba, Cisco, 3Com, Siemens and Mitel.Developing high-quality technical support documentation for engineers and Service Desks.Take technical lead on investigation and resolution of complex issues within agreed SLA and service expectations. Leading on root cause analysis, risk reduction strategies, pro-active maintenance and prevention plans. Lead on technical strategic planning for data and telecoms networks, project implementation, outline planning, change authorisation and end-user communications for maintenance and hardware refresh work.Provide technical expertise towards the resolution of IT Service Desk tickets providing training and guidance to less experienced members of the team. To lead technical handover of systems and services from project teams to operational services.

Cheltenham General Hospital

Providing technical IT support to the then 'East Gloucestershire NHS Trust' as part of a small technical team resolving issues ranging from PC system errors, printers, network issues, clinical systems errors and software problems.Provide support within agreed SLA and to the satisfaction of users, considering any wider implications and managing escalations to the senior technical teams for complex matters.Perform housekeeping tasks on core systems, maintain backup schedules and tape storage/rotation.

Hnc, Information Technology

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