Serving and greeting customers, dealing with return and repair requests. Explaining technology and alternative purchases depending on the required result for the customer. Arranging repairs with manufacturers and upholding consumer rights, tracking reserved and paid for items and chasing missing stock and/or stolen items.

Maintaining the warehouse to a satisfactory level, organising stock to be delivered out to customers, chasing missing stock and organising the team to be more efficient. Liaising with shop floor team leaders and managers to work as a team.