Martyn Murphy

Martyn Murphy Email and Phone Number

Social Media and Crisis Coordinator @ H&M Group
Whitburn, GB
Martyn Murphy's Location
Whitburn, Scotland, United Kingdom, United Kingdom
About Martyn Murphy

With a proven track record in communications coordination and customer service, I am dedicated to mastering global communication at H&M Group. My role is pivotal in developing content and strategies that keep stakeholders informed across continents, a testament to my problem-solving and social media content creation skills.At the heart of my mission lies a commitment to excellence, whether it's maintaining weekly KPIs or navigating the complexities of crisis management. Our team's collaborative efforts have honed my time management and multitasking abilities, ensuring that customer interactions reflect the high standards expected by a global audience.

Martyn Murphy's Current Company Details
H&M Group

H&M Group

View
Social Media and Crisis Coordinator
Whitburn, GB
Website:
hmgroup.com
Employees:
89915
Martyn Murphy Work Experience Details
  • H&M Group
    Social Media And Crisis Coordinator
    H&M Group
    Whitburn, Gb
  • H&M Group
    H&M Communications Coordinator
    H&M Group Apr 2024 - Present
    Edinburgh, Scotland, United Kingdom
    I am a communications coordinator for H&M Group, where I am based in the Edinburgh customer services centre my job is on a global scale. In my role I am in contact with teams all over the world relaying and creating content to ensure that all essentially shareholders are in the know. this position requires a creative flare as well as the organisation and understanding to know who to contact for issues ranging from website updates to crisis management.
  • H&M Group
    Customer Service Agent
    H&M Group Apr 2023 - Jul 2024
    Edinburgh, Scotland, United Kingdom
    This position requires many multi-tasking and time management skills and keeping up to date with various policy updates. This also requires that strict KPIs are met, these are reviewed weekly. As well as requiring great people skills to deal with customer queries from all over Europe; strong literacy skills are needed to reply to so many people while keeping quality levels high.
  • Vodafone
    Sales Associate
    Vodafone May 2022 - Jul 2023
    Livingston, Scotland, United Kingdom
  • Dv8 Fashion
    Customer Sales Assistant
    Dv8 Fashion Feb 2022 - May 2022
    Livingston, Scotland, United Kingdom
    In this position, I am responsible for customer sales as well as extra responsibilities such as stock handling and merchandising.
  • Marks And Spencer
    Sales Assistant
    Marks And Spencer Nov 2021 - Mar 2022
    Livingston, Scotland, United Kingdom
  • Stockton Cricket Club
    Bartender
    Stockton Cricket Club May 2021 - Nov 2021
  • Stonegate Pub Company Limited
    Bar Team Member
    Stonegate Pub Company Limited Aug 2019 - May 2021
    York, United Kingdom
  • Mcdonald'S
    Shift Manager
    Mcdonald'S Aug 2017 - Aug 2019
    Clifton Moor, York
    Just finishing my managerial training at McDonalds whilst studyiing at York St.John University.
  • Manhattans
    Barman
    Manhattans Jul 2016 - Dec 2016
    Stockton On Tees, United Kingdom
    This bar job came with a fast paced environment as it was a nightclub and as it was newly opened manager tasks were divided between all of us and we had to work long shifts as well as clean up at the start and end of days. This job also required immense problem solving skills in order to work effectively as i did.
  • Oxbridge Social Club
    Barman/ Cleaner/ Glass Collector
    Oxbridge Social Club Aug 2011 - Sep 2016
    Stockton On Tees, United Kingdom
    I worked as a Glass collector when i first started and when I was old enough became a barman. Over these years I also played the role of cleaner when working functions. This job required great social and problem solving skills.

Martyn Murphy Education Details

Frequently Asked Questions about Martyn Murphy

What company does Martyn Murphy work for?

Martyn Murphy works for H&m Group

What is Martyn Murphy's role at the current company?

Martyn Murphy's current role is Social Media and Crisis Coordinator.

What schools did Martyn Murphy attend?

Martyn Murphy attended Edinburgh Napier University, York St. John University.

Who are Martyn Murphy's colleagues?

Martyn Murphy's colleagues are Andreas Hård, Diana Kamau, Pauline Robert, Manuel Valadez, Ignacio Fernández Valdés, George Wu, Allyson Weeks.

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