Martyn Taylor Email & Phone Number

York

York

York, United Kingdom

Manchester, United Kingdom

Manchester, United Kingdom

• Conducting in depth mortgage appointments with clients for residential and investment mortgages.
• Processing mortgages from start to finish-offering a one stop service to customers offering them the best product for their needs by means of excellent product knowledge and training undertaken.
• Over the past 12 months I have exceeded my targets considerably achieving an annual completion figure of over £18m against a target of £13.5m,

Warrngton (And North West area)

• Conducting in depth mortgage and retail appointments with clients at various locations.
• Processing mortgages from start to finish-offering a one stop service to customers offering them the best product for their needs by means of excellent product knowledge and training undertaken.
• Manage branch in absence of Branch Manager. I have managed a small team to deliver excellent customer service and sales results. During this period I also liaised with the area manager on a number of… Show more
• Manage branch in absence of Branch Manager. I have managed a small team to deliver excellent customer service and sales results. During this period I also liaised with the area manager on a number of marketing idea's.
• Continuously hit and exceeded targets with regard to mortgage completions and cross-sales, all of which can be proven from sales records that I have available on request. Show less

Stafford And East Midlands Area

• Sole mortgage advisor for 5 branches within the Staffordshire area.
• Managed and exceeded customer expectations with mortgage and protection queries.
• Trained and managed customer advisors to enable them to effectively book appointments into my diary with maximum efficiency.
• Liaised with underwriters, solicitors and Head Office in the course of mortgage completion to make sure that not only were customer’s expectations met, but branch targets and standards were… Show more
• Liaised with underwriters, solicitors and Head Office in the course of mortgage completion to make sure that not only were customer’s expectations met, but branch targets and standards were achieved.
• Continuously hit and exceeded targets with regard to mortgage completions and cross-sales, all of which can be proven from sales records that I have available on request. Show less

Stockport, United Kingdom

• Customer advisor for Smile selling products such as loans, credit cards, saving accounts, mortgage leads, current accounts and current account upgrades, as well as offering the very best customer service.
• In the absence of the team manager, I was selected to manage the team to deliver excellent customer service and sales results.
• Gathered valuable information about the banking industry and CFS as a business. Exceeded given targets, achieving three consecutive target increases at my… Show more
• Gathered valuable information about the banking industry and CFS as a business. Exceeded given targets, achieving three consecutive target increases at my quarterly reviews.
• Provided new and existing customers with a high quality service which was evidenced by the fact that I was promoted to acting supervisor on the service support team.
• Dealing with escalated customer complaints and authorising payments and transfers up to the value of £100,000. Show less

Stockport, United Kingdom

• Customer advisor for Smile selling products such as loans, credit cards, saving accounts, mortgage leads, current accounts and current account upgrades, as well as offering the very best customer service.
• In the absence of the team manager, I was selected to manage the team to deliver excellent customer service and sales results.
• Gathered valuable information about the banking industry and CFS as a business. Exceeded given targets, achieving three consecutive target increases at my… Show more
• Gathered valuable information about the banking industry and CFS as a business. Exceeded given targets, achieving three consecutive target increases at my quarterly reviews.
• Provided new and existing customers with a high quality service which was evidenced by the fact that I was promoted to acting supervisor on the service support team.
• Dealing with escalated customer complaints and authorising payments and transfers up to the value of £100,000. Show less

Tignes, France