Support Manager
CurrentAs Support Manager at Phoebus Software Limited I work closely with the Service Operation team as part of the Operations function for front end client support and relationship management.
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@phoebussoftware.com
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Martyn Whitlock is listed as Support Manager at Phoebus Software at Phoebus Software, a company with 112 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a work email signal at phoebussoftware.com and a matched LinkedIn profile for Martyn Whitlock.
Martyn Whitlock previously worked as Support Manager at Phoebus Software and Service Design Lead at Phoebus Software Ltd. Martyn Whitlock holds Bachelor Of Arts, Management Studies And Information Technology, 2:1 from Newman College Of Higher Education In Birmingham.
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Service Management:For my profession I am an experienced Support Manager with a demonstrated history of working in the financial software industry. Skilled in IT Service Management, Application Support, Business Process Improvement, Financial Services, People Management and Client Relationship Building, I strive to give the best of myself to bring out the best in others.Art:In my spare time I am an amateur, self taught abstract painter with a passion for creating engaging artworks. Working with acrylic on canvas, using layering and colour building techniques, I try to offer a modern yet distressed feel to my work. Being a creative but logical mind means I work fluidly but with purpose.Follow my work on Instagram: MartynWhitlockArt.Purchase works through my Etsy: https://www.etsy.com/shop/mwhitlockartwork
Listed skills include Sql, Agile Methodologies, Business Analysis, Microsoft Sql Server, and 11 others.
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Solihull, England, United Kingdom
As Support Manager at Phoebus Software Limited I work closely with the Service Operation team as part of the Operations function for front end client support and relationship management.
After being heavily involved in the progression of our Operations team towards an ITIL based framework, I have now moved to our second line team and head up Service Design. I now provide knowledge transfer to the first line team and progress root cause analysis for second line duties as well as looking at ways to improve and better govern the Operations.
Solihull
I currently work as Supervisor for the Service Desk for Phoebus Software's Operations department. This involves people management, team coordination, service desk management, client communications and first line support escalation point.I also work as a member and coordinator of the Triage team who act as second line escalation for the Service Desk.
Other employees you can reach at phoebus.co.uk. View company contacts for 112 employees →
Chandan Dhir
Colleague at Phoebus SoftwareWest Midlands, England, United Kingdom, United Kingdom
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Eastwood Nketiah
Colleague at Phoebus SoftwareWalsall, England, United Kingdom, United Kingdom
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Maxine Bowler
Colleague at Phoebus SoftwareEvesham, England, United Kingdom, United Kingdom
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Mukesh Patel
Colleague at Phoebus SoftwareUnited Kingdom, United Kingdom
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Harvey Higgins
Colleague at Phoebus SoftwareUnited Kingdom, United Kingdom
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Onkar Tiwana
Colleague at Phoebus SoftwareUnited Kingdom, United Kingdom
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Andrew Brightman
Colleague at Phoebus SoftwareWest Midlands, England, United Kingdom, United Kingdom
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David Marsden-Green
Colleague at Phoebus SoftwareShurdington, England, United Kingdom, United Kingdom
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Michael Barton
Colleague at Phoebus SoftwareTewkesbury, England, United Kingdom, United Kingdom
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Jakir Hussain
Colleague at Phoebus SoftwareWest Midlands, England, United Kingdom, United Kingdom
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Martyn Whitlock works for Phoebus Software.
Martyn Whitlock is listed as Support Manager at Phoebus Software at Phoebus Software.
AeroLeads has found 1 work email signal at @phoebussoftware.com for Martyn Whitlock at Phoebus Software.
Martyn Whitlock is based in West Midlands, England, United Kingdom while working with Phoebus Software.
Martyn Whitlock has worked for Phoebus Software and Phoebus Software Ltd.
Martyn Whitlock's colleagues at Phoebus Software include Chandan Dhir, Eastwood Nketiah, Maxine Bowler, Mukesh Patel, and Harvey Higgins.
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Martyn Whitlock holds Bachelor Of Arts, Management Studies And Information Technology, 2:1 from Newman College Of Higher Education In Birmingham.
Martyn Whitlock is listed with skills including Sql, Agile Methodologies, Business Analysis, Microsoft Sql Server, Scrum, Customer Service, Service Management, and Xml.
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