- Monitoring shipments sent by key customers- Controlling undelivered shipments- Monitoring service quality interventions- Cooperating with branches in taking corrective actions solving operational problems- Analyzing the results of reports- Verifying the correctness of shipment statements at branches- Participation in initiatives related to changes in the area of operations

- Professional customer care,- Clarification of queries regarding shipments, stock orders, invoice specifications and other Operator services- Building a positive relationship with the customer- Caring for a positive company image- Registration of requests and further processing in the relevant company systems

- Entry of purchase documents into branch systems- Creation of goods files- Cooperation with branches and verification of delivery discrepancies- Cooperation with the sales department

- Issuing of sales invoices and adjustments- Entry of deliveries into the system- Controlling the stock of deliveries- Verification of discrepancies in deliveries and writing of discrepancy protocols to suppliers - Supervision of the surplus warehouse- Supervision of pallet turnover- Induction of deliveries from the branches and their allocation to the relevant documents

- Picking products for orders- Receiving deliveries and verifying compliance verifying stock levels- Coding and scanning of parcels- Permanent cooperation with other departments of the company