In my most recent role, I perform the following duties:− Provide effective consultations on skin and body care services and products along with alternative treatment options and aftercare recommendations to help improve and maintain appearance and health of client's skin and body.− Professionally greet and welcome clients in a calm, confidential, and discreet manner. Manage stock within treatment rooms to prevent product wastage, participating in monthly stocktake tasks to ensure accuracy. Answer the incoming calls and client emails within allotted timeframes, handling queries efficiently and achieving client satisfaction.− Oversee clerical tasks, such as copying, faxing and file management. Consistently maintain the high cleanliness standards within treatment rooms, safeguarding clients against health risks by completing disinfecting procedures between treatments.The achievements from this role includes:− Recognised as key part of team, helping all clients to deliver great results and accomplish sales targets.− Increased the monthly revenue figures by providing attentive, personalised client services on skin care.− Ensured smooth-running of the company operations by performing basic daily administrative tasks.− Promoted special offers and loyalty programme with a focus on providing skin care services to clients.

Responsible for general admin tasks, international relations and communication (Scandinavia and Baltic States only), event management support.

During my tenure as a Team Leader at Subway, I have completed the following duties:− Led a team to complete daily and weekly routines to keep the shop safe, clean, and tidy. Actively participated in stock management and deliveries.− Inspired teams to achieve sales goals via regular motivation, implementing loyalty incentives and facilitating team-building activities.− Managed all aspects of stock control for maintaining sufficient inventory levels and minimise waste. Oversaw all operations of staff in fast-paced environment.My achievements from this role include the following:− Exceeded store sales targets by training and supervising team to deliver exceptional customer service.− Achieved customer loyalty by adapting effective advice given to the customers' desires and needs.− Successfully completed audits and risk assessments to ensure full regulatory compliance.− Optimised the workflow and efficiency by integrating process improvements while serving as customer service team lead, enforcing company policies, training new staff, and answering co-workers' questions.

With this organisation, I guided the children on arts and crafts aimed at encouraging creativity and supporting literacy development. I supported all development aspects, including mental, physical, social, and emotional behaviour of the children. I performed a range of age-appropriate activities involving reading, crafts, and educational play.A small selection of the highlights of this role includes:− Improved safeguarding, health, and safety as appropriate and maintained a safe, clean environment.− Succeeded in improving group and individual behaviour with positive management strategies.− Achieved the organisational objectives by promoting good behaviours using positive reinforcement.− Enforced rules to teach manners and maintained safe environment while offering reports on child's day.