Martyna Nieć Email & Phone Number

Helping our customers derive value through Duco’s products and services by:Working with key business stakeholders to align on business objectives and develop plans for successIdentifying additional areas within the organization that can benefit from similar client engagements and use casesFacilitating retention and growth within your existing customers by:Forming and maintaining account growth plansManaging all phases of the sales cycle for both upsells and… Show more Helping our customers derive value through Duco’s products and services by:Working with key business stakeholders to align on business objectives and develop plans for successIdentifying additional areas within the organization that can benefit from similar client engagements and use casesFacilitating retention and growth within your existing customers by:Forming and maintaining account growth plansManaging all phases of the sales cycle for both upsells and renewalsDeveloping and maintaining a solid network of contacts within these key organizationsWorking with Marketing to advance Duco’s customer advocacy agenda via customer testimonials, webinars, round tables, and moreNavigating relationships cross functionally with counterparts in Sales, Professional Services, Engineering, Support, Product, and Marketing Show less

Duco’s mission is to make managing data easy. We provide true "no code" data integrity and reconciliation services that empower clients to drive automation.- independently managing new customers onboardings and ongoing relationship management of Duco’s largest and most complex customers- establishing personal contact with Duco customers at all levels of their organisation- identifying upsell opportunities and working directly with Sales on existing account plans- refining… Show more Duco’s mission is to make managing data easy. We provide true "no code" data integrity and reconciliation services that empower clients to drive automation.- independently managing new customers onboardings and ongoing relationship management of Duco’s largest and most complex customers- establishing personal contact with Duco customers at all levels of their organisation- identifying upsell opportunities and working directly with Sales on existing account plans- refining mechanisms to track all aspects of a customer’s relationship with Duco- being well versed in Duco products and soliciting feedback from customers on Duco’s products and services- serving as liaison to Product Management to identify, validate, and prioritise product enhacements Show less

Wrocław, Dolnośląskie, Poland

- responsible for driving effective client relationship by managing operational escalations- redesigning Salesforce as a main escalation system in order to meet Regulatory requirements- creating and implementing the communication and development strategy for the Department- leading strategic initiatives and developing recommendations to address complex business needs with the ability to clearly articulate and execute implementation plans for internal business stakeholders-… Show more - responsible for driving effective client relationship by managing operational escalations- redesigning Salesforce as a main escalation system in order to meet Regulatory requirements- creating and implementing the communication and development strategy for the Department- leading strategic initiatives and developing recommendations to address complex business needs with the ability to clearly articulate and execute implementation plans for internal business stakeholders- building the strategy and leading process standardization- ensuring the communication flow regarding process updates and business requirements is delivered in clear, concise and prompt manner- managing the team of 9 Account Management Analysts- monitoring and establishing accurate forecast of resources against the workloads and possible work extensions Show less

Wrocław, Woj. Dolnośląskie, Polska

- Salesforce’s product owner (liaising with business and IT partners on setting up the requirements, release scheduling and communication of progress); providing Salesforce training sessions for more than 200 people- building long-term relationships with Underwriters, Brokers and Coverholders; managing the portfolio of around 1000 binding agreements/accounts- creating fluid work plans and revising as appropriate to meet changing needs and requirements- managing the team of 12… Show more - Salesforce’s product owner (liaising with business and IT partners on setting up the requirements, release scheduling and communication of progress); providing Salesforce training sessions for more than 200 people- building long-term relationships with Underwriters, Brokers and Coverholders; managing the portfolio of around 1000 binding agreements/accounts- creating fluid work plans and revising as appropriate to meet changing needs and requirements- managing the team of 12 Account Management Analysts- creating processes around the Binding Authority management- one of the speakers during the official Launch of the Department at the London Conference Show less

Wroclaw, Lower Silesian District, Poland

- Salesforce’s product owner (liaising with business and IT partners on setting up the requirements, release scheduling and communication of progress); providing Salesforce training sessions for more than 200 people- building long-term relationships with Underwriters, Brokers and Coverholders; managing the portfolio of around 1000 binding agreements/accounts- creating fluid work plans and revising as appropriate to meet changing needs and requirements- managing the team of 12… Show more - Salesforce’s product owner (liaising with business and IT partners on setting up the requirements, release scheduling and communication of progress); providing Salesforce training sessions for more than 200 people- building long-term relationships with Underwriters, Brokers and Coverholders; managing the portfolio of around 1000 binding agreements/accounts- creating fluid work plans and revising as appropriate to meet changing needs and requirements- managing the team of 12 Account Management Analysts- creating processes around the Binding Authority management- one of the speakers during the official Launch of the Department at the London Conference Show less

Wrocław, Woj. Dolnośląskie, Polska

- building transition plans including infrastructure/application support models, change management (22 successful process transitions)- being responsible for coordinating implementation activities, providing effective team leadership- being accountable for the delivery of high quality Lloyd’s and regulatory returns (Hong Kong, ATIA, TRIA, etc.)- additional responsibility for planning delivery of strategic CI and providing support to Lloyd’s manager

- being responsible for process transition (defining the scope, resources, transition schedule, providing on-site training sessions in India)- working with the business unit for KPI creation and goal setting- managing client company data to ensure the highest quality and usability is achieved- supporting process improvement and project management activities

Wrocław, Woj. Dolnośląskie, Polska

Managing client company data to ensure the highest quality and usability is achieved. Updating internal data where appropriate based on external data sourcesSetting up/amending parties on the company's systems in adherence with naming guidelines.

Wrocław, Woj. Dolnośląskie, Polska

Internship in the export sales department.

Lubin, Woj. Dolnośląskie, Polska

Apprenticeship in HR department.

Master'S Degree

Student's exchange

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, International Business

Activities and Societies: Foreign trade students' association

Bachelor'S Degree, Business Administration And Management, General

Exchange programme