Martyna Bednarz Email & Phone Number

New York City Metropolitan Area

Provide high-level administrative support to the Senior Vice President of On-Site Property Management, overseeing daily operations of 950 luxury co-op and condominium units on the Upper West Side.Serve as the primary point of contact for residents, addressing inquiries, concerns, and maintenance requests with professionalism and efficiency.Coordinate and oversee property maintenance, repairs, and inspections, liaising with contractors and vendors to ensure timely completion of work.Support the Property Manager in budgeting, financial planning, and forecasting activities, ensuring accuracy and timeliness.

Greater New York City Area

-Responsible for recruiting and hiring a full staff of new talent at store's inception.-Hired, trained, and managed team of 45 associates. -Evaluated performance, provided feedback, and enforced disciplinary actions when necessary. -Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.-Studied store’s financial performance to gain understanding of financial goals and employee responsibilities.-Directed store social media, digital marketing, and initiatives to promote customer loyalty, brand awareness, engagement, and revenue-focused activities.

New York City

-Learned all aspects of business from ground-up to fully understand every operational facet and contribute to long-term business success.-Assessed team proficiencies, identifying and targeting areas for improvement.-Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.-Trained, managed, and supervised a team of up to 90 employees.-Resolved customer concerns and complaints daily to ensure customer satisfaction while protecting the brand.

Greater New York City Area

-Mastered understanding of company's product offerings and contributed to an increase in monthly sales.-Strove for quick complaint resolution; resolved problems on first call to avoid escalation of issues.-Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.-Met or exceeded upselling, donation and rewards program sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths, earning recognition as employee of the month.

Purchase, New York

-Recruited and contacted participants with social anxiety to conduct study under supervision of principal investigator and professor, Dr. Paul Siegel. -Obtained informed consent from selected participants; screened participants for eligibility, administered psychosocial questionnaires, and processed responses to prepare for experiment execution.-Assisted in preparing grant applications, Institutional Review Board (IRB) submissions and filings.-Oversaw participants in study-related tasks, and compensated individuals for their participation.-Collected and recorded data; inputted information in database. Maintained source documents and subject files.

Purchase, New York

-Leveraged the Mentors in Violence Prevention program (MVP) curriculum to apply the bystander approach to issues of sexual harassment, sexual assault and relationship abuse with participants.-Led meetings with participants to advise on action plans to follow in various situations.-Trained individuals to take on leadership role in bystander intervention; framed violence prevention as a leadership problem for administrators, faculty and students.