Martynas Mieldažys Email & Phone Number

London, United Kingdom

London, England, United Kingdom

• Transferred to the Growth department to leverage data analytics in aiding both our clients and internal teams to make informed business decisions.
• Analysis of customer behaviour and performance data, identifying trends, patterns, and insights to drive business growth and improve customer satisfaction.
• Collaborating closely with business clients to gain a comprehensive understanding of their specific needs, utilizing SQL, dbt and Looker to derive valuable insights that inform business decisions for both our clients.
• Partnering with cross-functional teams, including senior leaders in customer service and product development, to understand customer needs and pain points and develop strategies to enhance the customer experience.
• Utilizing analytical tools and techniques to measure product performance and develop data-driven recommendations to improve customer outcomes.
• Communicating insights and recommendations clearly and effectively to stakeholders and executive leadership, shaping the direction of the organization and driving impactful business outcomes.

London, England, United Kingdom

• Onfido is the new identity standard for the internet. Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics.We give.
• Designed, implemented, and monitored key performance indicators for the product and coordinated with teams internally to drive resolutions.
• Go-to person for any emerging issues with customers where product performance was concerned.
• Supported the Growth side of the organization and led internal and external meetings with a broad range of stakeholders.
• Created internal and external dashboards with Looker.
• Analyzed product performance via Looker/Excel.

• My day-to-day work consisted of co-leading a 14 people data entry team. I also closely worked with the product quality assurance department to make sure initial datasets for a neural network are without errors and.
• Set up a forecasting system for the data entry output.
• Created a data entry process report system utilizing Slack's workflow builder and Google Sheets.
• Collaborated to create an onboarding process that increased the size of the team two times.
• Trained and guided new hires that successfully blended into the team.
• Wrote up documentation for the data entry processes.

• My work mostly consisted of researching and adding consumer products to the company's database. As I gained more experience, I was assigned to work closely with the product quality assurance department, where I got to.
• Researched over 20 different industries.
• Prepared training data for the neural net.
• Analyzed collected data.
• Wrote SEO content.
• Collaborated with the team to improve daily processes.

London, United Kingdom

Ran the kitchen, prepared pub food, and managed stock levels.

Vilnius, Lithuania

• Worked closely with business development representatives and assisted in any ad hoc tasks assigned by managers.
• Effectively negotiated and resolved customer complaints.
• Researched prospective new accounts.
• Reconnected with former clients.

Vilnius, Lithuania

Supervised designated areas during the events.

Vilnius, Lithuania

• Developed an idea from early concepts to an entrance to the market.
• Managed a team of three people.
• Negotiated with suppliers and maintained communication with them throughout the business lifetime.
• Kept track of accounting records and analysed them.