» Applied problem-solving skills to analyze and resolve issues impacting business operations and goalachievement.» Improved business direction by prioritizing customers and implementing changes based on collectedfeedback.» Evaluated consistency and importance of different business intelligence data against needs to determineoptimal courses of action.» Documented business processes and analyzed procedures to align with changing business needs.» Oversaw administration of all orders of customers, replying to inquiries by phone or via e-mail.» Managed promotions of services offered by the company.» Worked closely with stakeholders to establish favorable business relationships and support mutually beneficial interests.» Managed the team of four employees in administration and 11 employees in manufacturing. » Worked closely with all personnel in administration in order to ensure timely settlements from customers and to suppliers.» Managed the company though various challenging periods, such as Covid in 2020-2021 and energy crisis in 2022.

» Generated improvement ideas based on deviations from ordinary performance» Executed improvements in collaboration with team members.» Focused on improving the work and maintaining improvements board.» Executed selected part of improvement work within the team, decided and planned by the Team Leader.» Highly involved in the activities of the lean projects.

» Managed users of the software.» Created and adjusted risk models for various financial institutions.» Provided demonstrations of how the software works.» Coordinated maintenance and updates of the software.

Danske Bank. Group Services Lithuania (Vilnius, Lithuania)» Made recommendations on whether Danske Bank should do future business with a financial institution.» Attention to detail and analytical thinking were among the skills required for this position, since a mistakemade at this stage of the process could be very critical.» Authored thorough reports detailing results of investigations and recommendations to improve compliance.» Studied economic information and read historical data to evaluate soundness of operational practices.» Resolved conflicts and negotiated mutually beneficial agreements between parties.» Devoted special emphasis to punctuality and worked to maintain outstanding attendance record,consistently arriving to work ready to start immediately.» Prepared high-risk reviews with results and recommendations for customer onboarding, closure andretention.» Supported KYC processes for prospective and existing customers.» Conducted KYC formality reports on questionable accounts.» Complied with internal controls and government regulations.

» Administered expiring loans and collaterals.» Paid out new loans to private customers and businesses.» Worked closely with housing organizations and other stakeholders in Sweden and Lithuania.

» Researched socio-economic and demographic data at country and city level from national and internationalorganizations.» Standardized statistical data to ensure cross-country and city comparability.» Compiled estimations of the data using additional information.