Martyn King Email & Phone Number

New York, NY, US

New York, NY, US

London, GB

• Organising site to site secure transportation requirements for multiple lines of business within the bank
• Facilitate UAT testing and development of new internal products.
• Create Job Aides and process documentation for onboarding new staff
• Part of the RSA Risk and Compliance team investigating and reviewing process and procedure for Risks and Controls
• Part of the Global Logistics Lead team to support Logistics teams though North America, EMEA and APAC
• Liaising with Work Flow Coordinators to ensure delivery of project materials are available for site engineers to meet important deadlines.

Hatfield, Hertfordshire, GB

• Liaising with Work Flow Coordinators to ensure delivery of project materials are available for site engineers to meet important deadlines.
• Overseeing secure media handling and destruction from removal from hardware to physical destruction.
• Working with site engineers to facilitate smooth hand over of hardware and media including new installs and decommissioned assets
• Manage multiple remote and local storerooms containing both client and vendor assets
• Working with transportation companies to organise and manage world-wide logistics
• Maintain inventory database covering shipping, asset tracking, ordering, weekly reporting to site management and auditingKey Successes Include:

• I carried out several short term contract positions.These includedIT Help Desk SupportGeneral Office AdministrationIT Desktop DeploymentVarious Duties Included;
• Database Management
• Hard-copy retention management
• Clerical Duties
• Office supplies support
• Working as internal Customer Service for IT Dept

• Maintaining Stock Database and Customer Database on till system and website
• Create and manage customer contact details database, used for creation of a reward system and aid in shipping and logistical requirements
• Train staff on a new till system built.Key Successes Include:
• Developing a customer and client database that allowed for a loyalty card system to be created to promote business and a contact network
• Successfully create a training program for staff to be taught on how to use the new till system
• Develop website to be more user friendly and allow for a more modern update to keep relevant and competitive

London, London, GB

• Organise customers calls relating to personal visits and issues regarding visits
• Directing customers to appropriate departments based on individual and specific issue requirements
• Contacting and liaising with different departments to assign and assist with work load.
• Solving issues with challenging customers to minimise distress
• Training new staff

London, GB

• Liaising with customers to update or create cheque book accounts
• Working with other departments to direct customers with additional needs
• Inputting customer and client details into in-house database to ensure highest level of accuracy
• Pro-actively contacting customers or fellow staff to advise or efficiently deal with identified issues and risks

Diploma, Music Technology

Btec, Music Technology

A-Level, Technology

Gcse (Several), Science, English Lang/Lit, Maths, Geography, Music