Martyn T. Keigher Email and Phone Number
Martyn T. Keigher work email
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Martyn T. Keigher personal email
Martyn T. Keigher phone numbers
I live by the mantra, ‘a rising tide raises all ships!’ When we lift each other up, everyone benefits, and awesome things happen. While I'm passionate about people and community, I'm equally driven by the role technology, especially automation, plays in solving business challenges and meeting people's needs.With close to 20 years of experience, I've implemented, managed and consumed with a wide range of technology stacks and products. Throughout my career, I've focused on building genuine connections and delivering real value while always aiming to help companies and people grow & mature along the way.My accomplishments and experiences have put me in a unique position to allow me to supercharge the products and services I'm passionate about, and I'm excited to keep learning and put my energy into solving the problems that matter to the IT community and our end-users.
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Technical Marketing ManagerConnectwiseFlorida, United States
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Founder & PresidentMspgeek May 2013 - Present., UsMSPGeek is a free, not-for-profit, community helping support all types of solution providers, providing a safe and knowledgeable environment where technicians and executives alike can use the combined knowledge of the IT Channel to assist them in their day to day roles. -
Sr. Product ManagerRewst Nov 2023 - Aug 2024Tampa, Fl, Us -
Director Of Product ManagementOit, Llc | Oitvoip Aug 2022 - Sep 2023Miami Lakes, Florida, Us -
Product ManagerConnectwise Dec 2017 - Aug 2022Tampa, Fl, Us• Document user stories, specifications and product features into detailed acceptance criteria to communicate in both development and cross-functional teams.• Prioritize product roadmaps in order to achieve strategic vision through Product delivery.• Collect customer requirements through coordinated design meetings and user feedback sessions (inc. focus groups) and conduct continuous evaluations to make proactive adjustments to new and existing product feature iterations.• Communicate regularly with internal and external stakeholders to deliver updates on product features, milestones and deadlines.• Develop product documentation to communicate upcoming features and products to internal teams.• Establish, maintain and analyze metrics to measure product performance during all SDLC phases, including post-release user-journey mapping, to facilitate data-informed decision making across all products.
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Managed Services Professional / Systems EngineerChoice Solutions Jul 2011 - Nov 2017Overland Park, Ks, Us• Leveraged, developed and implemented a wide variety of automation tools and custom integrations, alongside hardware & software platforms to provide proactive monitoring and root cause analysis, across multiple infrastructures.• Architected and implemented on-prem, cloud & hybrid network infrastructures spanning several business verticals, leveraging all aspects of both the physical and virtualized technology stacks, to deliver network, server and application level solutions to clients and, where applicable, their customers. • Provide B2B (& B2C) support to a large and diverse client base in both the 'Managed' and 'Professional/Project' Services sectors, on multiple technology platforms.• Technical account management for Managed Service & Professional Service customer accounts and Projects.• Lead and mentored colleagues & peers through their journey’s across multiple disciplines (technical, vendor management, sales, onboarding, management, etc…) within the Managed Services sector. -
It Support TechnicianClaims Advisory Group Jul 2010 - Dec 2010Manchester, Gb• Provide a 5-star IT Support service to over 300 on-site staff members.• Installation and networking of several new offices and sales-floors during mass expansion plans, including the configuration of servers, ‘predictive’ dialler management systems, telecoms systems and CCTV.• Setting up of Domain Controllers and Exchange Servers, with full Active Directory integration on MS Server 2008 R2.• Installation and configuration of multiple 'purpose specific' print servers and attached printing and imaging devices, including HP, Kodak and Fujitsu.• Desktop and Office software upgrading to MS Office 2007 and Windows XP, and Windows 7.• Assisting the Project Manager with the migration from MS Exchange 2003 on MS Server 2003 to MS Exchange 2007 on MS Server 2008. -
It Support TechnicianPaymex (Baines & Ernst) Oct 2006 - Mar 2010• To provide first level IT Service support during core office hours and, on a rota basis, out-of-hours support.• Undertake management and ownership of SupportCalls throughout their lifecycle in accordance with ITIL guidelines & SLA’s.• Providing a professional interface between customers/users, 2nd Line Technicians and Server Team.• Assisted in the planning, implementation, reconfiguring and daily support of Sales and Customer Service Call Centres using a predictive dialer system (Noble Amcat) of upto 168 seats.• Documented management information and produced associated reports highlighting team performance and areas of concern, e.g.: repeat calls.• Setting up of satellite offices in and around the Manchester area.• Assisted with the initial setup and running of the Disaster Recovery Site, including off-site backup and data relocation.• Provided remote desktop support via Citrix Presentation Server v4.5 (XenApp) to Sales representatives and off-site offices.• Working in conjunction with Department and Project Managers to underline limitations of projected work given the available infrastructure and office space available.• Installing, configuring and maintaining of PC’s, HP Network printers, Kodak Scanners, Blackberry devices, RBS BankLine and in-house bespoke software.
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Job Skills Trainer / I.T. TutorA4E Jan 2005 - Sep 2006• Giving advice and assistance to Learn Direct clients in the centre.• Teaching a wide range of people in First Steps Skills and other basic PC Skills in various MS Office applications.• Creating and delivering lesson plans in various IT subjects (inc. ECDL, IT Basics, Hardware and more).• Giving IT Technical Support to cleints and other members of staff, working directly with the on-site IT Associate.• Identifying the needs of clients through one-to-one interviews and stage assesments.• Experience working with demanding/difficult clients.• Worked with colleagues to identify placement opportunities and movement into employment.• Reviewing clients’ progression to ensure that training met their identified needs.• Working to engage and motivate clients.
Martyn T. Keigher Skills
Martyn T. Keigher Education Details
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Citrix AcademyCitrix -
Remarc (Qa)Information Technology
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City College ManchesterIt And Business Studies
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Rishworth SchoolMaths (W/Stats) And Economics
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Hulme Grammar School
Frequently Asked Questions about Martyn T. Keigher
What company does Martyn T. Keigher work for?
Martyn T. Keigher works for Connectwise
What is Martyn T. Keigher's role at the current company?
Martyn T. Keigher's current role is Technical Marketing Manager.
What is Martyn T. Keigher's email address?
Martyn T. Keigher's email address is mk****@****ise.com
What is Martyn T. Keigher's direct phone number?
Martyn T. Keigher's direct phone number is (913) 338*****
What schools did Martyn T. Keigher attend?
Martyn T. Keigher attended Citrix Academy, Remarc (Qa), City College Manchester, Rishworth School, Hulme Grammar School.
What skills is Martyn T. Keigher known for?
Martyn T. Keigher has skills like Windows Server, Active Directory, Virtualization, Citrix, Vmware, Servers, Disaster Recovery, Integration, Microsoft Exchange, Networking, Windows 7, Network Administration.
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