Key Responsibilities include:Support and maintenance of the hire operations system Insphire.Advising business of Insphire and Android functionality to ensure the software features are utilized efficiently and productively.User Acceptance Testing of new software upgrades and feature enhancements.Developing user training material including printed documentation and video guidesAutomation of business processes using the Orbis automation suite.Design and writing automated operational reports for the business using SQL and Crystal Reports.Design and maintenance of customer KPI reports using Infor BI.Ensuring all user requests for assistance are logged and followed up by the support team of 5.

Key Responsibilies Included:Leading the regional purchasing transaction team, with responsibility for delivering the P2P improvement programme for the Tarmac South-East Region.Designing, writing and producing the monthly P2P dashboards using Excel and VBA skills to effectively report progress and monitor KPI.Creating and delivering training to stakeholders across the region to ensure a comprehensive understanding of P2P processes, subsequently improving transactional efficiencies.Responsible for ensuring that all purchasing transactions were in accordance with the rules of business.

Key Responsibilities Included:Based in the Finance department and responsible for providing local user training and support with the Kerridge Autoline system.Produced the Daily Operating Controls reports and Financial Audit reports from Kerridge and published daily these on the company intranet. Assisted in further development of these reports.Used SQL Server reporting & Excel to generate weekly and monthly operational reports for the Management Accountants and the Financial Director.Responsible for keeping track of all contact regarding software or hardware issues, signing each off in accordance with targets and escalating issues to service providers when required.