Applications Manager
CurrentKey Responsibilities include:Support and maintenance of the hire operations system Insphire.Advising business of Insphire and Android functionality to ensure the software features are utilized efficiently and productively.User Acceptance Testing of new software upgrades and feature enhancements.Developing user training material including printed documentation and video guidesAutomation of business processes using the Orbis automation suite.Design and writing automated operational reports for the business using SQL and Crystal Reports.Design and maintenance of customer KPI reports using Infor BI.Ensuring all user requests for assistance are logged and followed up by the support team of 5.