>Identify, develop and execute high-impact innovation strategy aligned to strategic business goals and growth priorities.>Manage a balanced portfolio projects that span sustaining and disruptive initiatives focused on product, service, process, and business model innovation. >Work closely with the business teams and product development to create viable business models and commercialization strategies for mature innovations.>Promote the company’s innovation agenda; influence and obtain support from business leaders and senior management for successful execution of the agenda.>Act as the Innovation champion for the entire organization. Promote company-wide participation in creation and protection for standard practices. Educate and provide necessary support for new innovators in the company and lead by example.>Track and report on innovation metrics and business impact on a regular basis.

Introhive is a relationship data science platform for CRM. The platform helps to drive adoption and consumption of CRM data by automating the data entry and extraction processes for end users while helping companies to understand their relationships to the outside world.>Reporting to the founder of the company>Built a team of Product Managers, Support Analysts, and Customer Success Managers>Responsible for client renewals>Responsible for product and feature design

› Responsible for the development, delivery and operations of the BlackBerry Payment System which supported 100M+ Users, and 10M+ transactions accounting for 100M+ in annual revenue. › Migrated customers to a model where BlackBerry was the Merchant of Record. This included engineering a new payment system (client and server software) and integrating with new payment gateways, while adhering to PCI and SOX compliance. › Developed measureable objectives for acceptable payment failures and implemented systems to make significant reductions in failures. › Transitioned all engineering efforts from a team in Mountainview, CA to a team in Fredericton, NB › Established individual and team objectives to align with the companies evolving strategy. › Retained a strong team through very turbulent times within the company. › Continually sought out new engineering projects and opportunities within the company, that matched the skills of the team in Fredericton

› Managed a team of three Product Managers. › Negotiated and prioritized an extensive product roadmap based on feedback from a sizeable group of internal and external stakeholders on a regular basis. › Implemented an Agile Software Methodology. › Reduced software release cycle from semi-annual releases to releases every two months.

› Managed team of 50 software developers and testers. › Implemented an Agile Software Methodology. › Responsible for multiple lines of business. › Supplemented development team with various contractors.

› Aligned product roadmap with the BlackBerry Enterprise roadmap to capitalize on their extensive base. › Expanded TAM (total addressable market) by extending the product as a platform that 3rd-Party Developers could use to build and customize their own solutions through public APIs. › Acted as Product Owner as part of our Agile development methodology › Speaker at BlackBerry World conference in Orlando, FL

› Managed a team of 8 Developers, 4 Quality Assurance Specialists, and 2 Information Technology Personnel. › Responsible for direction and strategy of software development. › Responsible for internal IT systems and external customer support. › Launched the company’s first hosted software product (chalkboard™). › Negotiated new contracts with suppliers to realize an estimated savings of $46K over three years. › Manage business development and strategic partnerships with leading technology companies that have complementary products/services. › Signing Authority for publicly traded company (TSXV: CKM).

› Developed requirements for custom eLearning modules. › Provided market research and analysis for eLearning industry.

› Provided pre-sales technical consulting to assist a sales force of 20 people and strategic partners: IBM, Oracle and Financial Fusion.› Managed the implementation process for key accounts such as: Just White Shirts, American Hotel Registry and Solium Capital Online.» Determined the necessary hardware/software/middleware requirements for each client.» Provided clients with scalability models and redundant solutions.› Delivered technical presentations to senior level managers, including a key presentation required to achieve Siebel Partner status.

› Responsible for resolving complex ERP issues for Fortune 500 customers including: Nortel, 3Com and Pratt & Whitney. » Code changes, hardware diagnostics and system configuration were routine activities.› Provided 24-hour on-call support on weekly rotation basis.› Primary contact for key accounts: 3Com & Montefiore Hospital.› Negotiated proper compensation for the systems support team to successfully cover Y2K rollover.› Developed a 4-day workweek schedule for our systems support team.