Marty Walker Email & Phone Number

Saint Johns, Fl, Us

Jacksonville, Florida Area

The key success factor to an IT leader, is bridging the gap within the organizational culture. Successful internal relationships will allow the technologist to shine and provide the highest possible value to the business. Goal: Take business needs then translate them into technology solutions that are executed on time and on budget.

Jacksonville, Florida Area

Directing a team of 15 multi-located managers, engineers and technicians, placed on both coast lines, working towards greater customer satisfaction. With a focus on infrastructure policies, procedures and vendor management. I provide coaching to the customer’s CIO, Directors and business units as to the value and expectations of an IT organization. Then delivery operational value on the integration of IT within the businesses / revenue streams of the customers.• Establish and maintain a productive, professional relationship with key personnel within customer organization.• Coordinate and direct the involvement of company personnel, including support, service, and management resources, in order to meet performance objectives and customers’ expectations.• Proactively leads a strategic planning consortium to achieve customer business performance and increase in value to IT spend.• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

As a seasoned candidate I demonstrate the following responsibilities with executive account leadership for both internal / external customers through design, implementation, management, and support; including that PCM service delivery is on target to scope and contractual service level agreement. I develop and maintain strong relationships with customer’s using effective communication, performance analysis, knowledge transfer and advocacy. Working closely with your customers you will need to identify, purpose, upsell and implement campaigns to exceed their ROI and service expectations, whilst maximizing PCM’s product and services opportunities and revenue.

Sea Island, Ga

My goals with Sea Island Company was to build a technology synergetic team, re-build the infrastructure (network, telecommunications, server/datacenter) to support a multi-hundred million dollar company, define Disaster Recovery and High Availability to key operational systems. In the last 7 years, I have successfully achieved these goals. I have hired and lead a team of 16 operations and technical professionals, who supported our headquarters and 5 remote offices with 2400 employees and 80 servers that generates 500M + annually. • Completed Lease negotiations for all corporate technical hardware and directed technical build out of new hardware lifecycle• Developed 3 year growth strategy, organic and acquisition, along with other executive team members. Designed and aligned infrastructure, technologies, and business operations initiatives with growth strategy• Control the P&L for a $4M operations budget and $1M Capital, which all was reduced by 31% through efficiencies and shared services• Completed restructure of CLEC/ILEC operations and technology teams and led team to initiate process documentation and continuous improvement in 6 months, resulting in an immediate savings of $75,000 and increased performance by 300%• Lead the implementation of all technology during the planning, design and construction phrases of a $230M new hotel, $100M new Spa facility and other new multiple million dollar structures. To include inside and outside cabling, equipment selection (PC, Server, Network AV, CCTV, Security) budget design and critical path development.• Directed team in rebuilding LAN, WAN with triple redundancy connectivity. Utilized Cisco firewalls, routers, and switches. Standardized on Dell servers, implemented the use of virtual Machines, resulting in $245,000 annual savings.• Technology Project Manager Liaison to the G-8 Summit Staff supporting the White House in 2004.

• Support 100+ local and remote users in the United States, Canada and Denmark across a multi-domain environment.• Managed two direct reports.• Purchase, set up and maintain Cisco 2610 routers and 2900, 3500 and 4000 catalyst switches.• Establish, restore and maintain e-mail accounts on Lotus Notes, MS Exchange. • Developed a Disaster recovery plan to include business continuity.• Oversaw the administration for everyday operation of the Compaq Proliant servers with Windows NT, Windows 2000, Citrix MetaFrame and SQL.• Engineered the merger of two company technological assets into one environment. (Damguard)• Assisted in the migration to the corporate Microsoft infrastructure after their acquisition of Navision.

• Serviced over 2000 users in a multi-domain network environment, containing over 1200 devices.• Solved Unix, Windows NT, Citrix client and Novell Netware problems.• Installed software and provided onsite printer and PC repair.• Lead team of six technicians in PC deployment and network connection.• Reported project progress and developed contingencies.