Maru Inah Arguelles Email & Phone Number

Valenzuela, Ncr, Ph

Passionate photographer entrusted with capturing moments for renowned companies and publications including: Appetite Magazine, L’Oréal Philippines, Globe, NBA Philippines, Jollibee, Asian Dragon Magazine, Business + Class Magazine, National Bookstore, NIDO, Microsoft, Maybelline, TRESemmé, Johnson & Johnson, Watsons, Medical City, Healthy Options, Family Mart, GEOX, Bomberg, Wine Story, Planet Grapes, Bow&Wow, Mary Grace, and more.

Metro Manila, National Capital Region, Philippines

As an experienced photographer, I have had the privilege of capturing moments for various photoshoots, including portraits, fashion projects, events, print ads, products, food, and magazine features. I am no stranger to shooting VIPs, celebrities, and other high-profile individuals. Passionate about creating captivating visuals, I thrive in diverse environments and look forward to collaborating on exciting projects. Let's connect and bring your ideas to life through photography.

Contributed to a team that significantly expanded Discord and Reddit memberships. Advanced from L2 Community Moderator to L3 Community Manager within 3 months. Strengthened community safety by minimizing harmful content. Managed a high volume of support tickets daily, addressing various legal and compliance-related inquiries. Collected user feedback and collaborated with engineers and product managers on product improvements. Drafted announcements and organized numerous online and in-person events. Worked closely with other community managers to oversee and support a team of moderators, proposing new methods for tracking and reporting user feedback.

Led a customer support team of 6, creating templates, streamlining processes, and managing escalated inquiries. Built and grew a Discord community from 0 to 16,000 members, managing channels, bots, and events, and training 10-15 moderators. As an Account Specialist, handled player logs, account verification, and purchase issues. Managed social media accounts with a total following of 80k, boosting engagement through strategic content. Collaborated daily with the Operations Manager and development team to relay feedback and resolve bugs.

Ranked top 1 in customer support for efficiently resolving tickets via AIHelp, achieving high KPI rates and the highest number of resolved tickets in the team. Promoted within 3 months due to performance. Conducted game testing and analysis, generating daily reports, and collaborated with developers to identify and report bugs. Managed Facebook content by reviewing 3-4 announcements weekly and hosting at least one social media event.

Bachelor Of Arts In Photography

Education record