Created the Sourcing Department: elaborating, updating and implementing purchasing policies, processes and guides. Reviewing and negotiating 40+ service contracts prior to and during fulfillment of work to ensure support to key business functions. Lead the bidding process to select new suppliers, complying the company´s policies. Periodical Update of the suppliers´ master file and documentation (500+ suppliers)Annual evaluation for recurrent suppliers.Management, control and follow up of purchase orders, representing approx. $120k per month.On-time purchase of materials, services, office and cleaning supplies, tools, fixed assets, marketing materials and other supplies, required by the operational departments, assuring an inventory stock when needed. Reviewing the departments assigned budget before purchase.

• Ensured effective and coherent office functionality, and supervised and collaborated with vendors to ensure fulfillment of their assignments. • Reviewed 25 service contracts prior to and during fulfillment of work to ensure they supported key business functions. • Managed and fulfilled routine maintenance and ensure office’s supply stock. • Collaborated with contracts team to create purchase orders and ensured that invoicing was billed properly against purchase orders. • Guaranteed timely payments to vendors, as well as the correct execution of services. • Created and coordinated agendas for events and executive trips, including creating expense reports.• Reported account balances daily to analyze and follow-up on the customer portfolio. • Direct support on account opening (Onboarding, Know Your Customer (KYC) and product implementation). Supported the opening and implementation of 21 new accounts.• Managed internal follow–up with the different commercial teams to ensure the implementation and culmination of their assignments.• Created and updated a master file of active and prospect clients, helping usher in 27 new clients from a book of approximately 125 clients from 2016 to 2018. • Profiled clients or prospects for briefing memos.

• Carried out the school’s new infrastructure projects in accordance to its needs and priorities, including the renovation of 12 classrooms, 2 teacher rooms, and 2 restrooms during short (1.5 months) summer vacations.• Followed up on the school’s infrastructure improvement projects. • Fulfilled cost management (financial accountability) duties; supervised all vendors and enforced quality control during all stages of construction.• Assigned daily routines for a team of 25 maintenance personnel and led the school’s emergency repairs.

• Supervised and reviewed payroll, settlements, social security, labor conditions, vacations and benefits, and legal cases for 300+ employees.• Account manager for the company’s main client, CANTV; assigned resources while designing and executing the motivational schemes and salary scales for telemarketing teams in order to achieve the client’s goals. • In accordance with a Venezuelan Law called “Ley Orgánica de Prevención, Condiciones y medio Ambiente del Trabajo (LOPCYMAT)”, successfully created the Occupational Safety Committee, by organizing elections among more than 300 employees. • Amid company shutdown between November 2010 and February 2011, led a negotiation process with over 300 employees to achieve an amiable and appropriate settlement, diligently adhering to both contractual coherency and the equity and welfare of the employees.

• Managed the messaging product platform through conceptualization, ideation, design, and go-to-market strategy.• Supervised the operational performance and collaborated with app designers to ensure functional abilities would meet market demands.• Member of the product design team to create and develop new initiatives. • Supervised product KPIs, including geodemographic data, in order to maintain optimal product functionality and sales results.

Designing a cellphone acquisition plan for low-income markets.