As the Human Resources Head at Trans Union- Buró de Crédito, I have been responsible for all the areas of HR, including recruitment, training, compensation and benefits, organizational development, communication, culture, and labor relations, for more than 13 years. I also oversee the social responsibility and the creation of the Buró de Crédito University, a project that aims to enhance the skills and knowledge of our employees and clients.I have a master's degree in human development from Universidad Iberoamericana, where I also obtained my bachelor's degree in Industrial Relations. I have a strong background in HR consulting, business planning, analytical skills, and negotiation. I have led several initiatives to achieve recognition as a Great Place to Work, a gender equity leader, and one of the best companies to work for in the financial sector. I am passionate about creating a positive and inclusive work environment, fostering talent development, and driving organizational change and innovation.