Maruf Zaman Email and Phone Number

- Driving the sales performance of the e-commerce platform.- Monitoring channel wise sales performance and targets and preparing strategy to achieve the target. - Ensuring Top line & Bottom Line of respective product category.- Managing marketplace and logistics partners. - Coordination technical integration with marketplace & logistics - Managing and executing promotional campaigns. - Analyze the current market trends and conduct data analysis to determine initiatives that would increase the brand's awareness.- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments- Working closely with demand planning, merchandising & warehousing teams in order to ensure smooth order fulfillment- Providing analysis and reporting on metrics such as weekly/monthly sales by department ans sharing with regional and global team.

Evaly.com.bd is the largest local e-commerce company in Bangladesh. Among its notable ventures, the major subsidiaries include:- Efood (the fastest growing food delivery service)- Ebazar (the fastest growing C2C buy/sell platform)- Ekhata (the fastest growing SME financial tool).KEY COMPETENCIES :-Looking after Kids, Home appliance, and service category for Evaly. • Devise long-term development strategies for product categories to hit monthly and yearly targets• Collaborate productively with cross functional partners (Marketing, Operations, Logistics and Customer Service) to drive action and realize goals• Analyze event and category performance and drive the analytical development of the team• Build & maintain industry expertise; keep abreast of trends and new product ideas• Lead process improvement discussions and initiatives across the organization• Make forecasts for product demand to ensure the sustainability of inventory

Eon Group is a fast-growing conglomerate in Agro-based industry working to provide inputs to farmers (crop & animal) to produce high yield and high-quality farm which is produced for consumers. This group is engaged in manufacturing, import, and distributing all types of agricultural inputs primarily for the nation-wide local market and also for the global market. Our group is working with the vision to be a contributor to “Food Security and Safety” in Bangladesh.I am working here as the head of e-commerce operations. Looking after the operations of e-commerce (www.eonbazar.com) and food ventures under Eon Foods Ltd.

• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, and Finance etc.)• Set comprehensive goals for performance and growth• Strongly monitor the receivables and payables

1. Lead a team consisting 30 people: Business development, Supply-chain management, Content Management, Fulfilment management, Customer care management. 2. Closely worked on cost optimization and burning control. Reduced the cost to 45% with initiatives of service outsourcing, seller’s strategies, and incentive policies. 2. Focus on continuous improvement of processes and the development of the delivery system, Product return: ensured the lowest return in the market (7%) fulfillment outsourcing. 3. Continuously evaluate the performance of suppliers and maintain an eligible list of reputed and capable suppliers who do ethical business. (Based on performance and KPI like stock management, Delay shipment & QC, Return management, Sourcing)4. Collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns, and other online marketing, customer service, and web technologies.5. Ensure warehouse inventory management and meeting delivery KPI.6. The planning team and interrelated partners ( merchant & logistics) prepared for the pick time strategies. Introduced Power Bi to monitor sales and overall business data.7. Working with company lawyers regarding service level agreements, NDA, partnership agreements, website clause. 8. Monitor the receivables and payables on time and policy implementation for violating the payment cycle.

1. To ensure the maintenance and updating stock record formats.2. Leading the business development team from the front in the acquisition and best sourcing possibilities. 3. Develop a sales strategy to achieve the department’s target.4. Played role as a team-coordinator; Analysis/sharing/follow-up team performance with the team on a regular basis. 5. Coordination of campaign, product new vertical launching, and campaign follow up. 6. Monitoring the Logistics and Sales team coordinators for sourcing the better product at a better price and delivering goods efficiently.7. Policymaking on return policy, Quality assurance policy, and content upload policy, vendor penalty policy.

• To ensure product stock replenishment• Allocation of Orders.• To ensure the maintenance and updating stock record formats.• Proactively aware/inform the customer regarding our service (Delivery) • Develop a sales strategy to achieve the department’s target.• Played role as a team-coordinator; Analysis/sharing/follow-up team performance with the team on a regular basis. • Coordination of Reworks, new product launches and After-Market Service. • Logistic Coordination for Fulfilment Department.

Inventory ManagementMaintain proper follow-up of indents up to the end and report the status. Maintain the right quantity of inventory which will lead to maximizing savings without hampering production schedules.

Inventory managementFollowing up product replenishment and Product packaging and ensure on-time delivery.