Maruta Skujina Email & Phone Number

Greater Seattle Area

Innovative Interfaces, inc. is a software company that creates cutting-edge products that allow libraries to succeed in a modern technology environment. As a Client Sales Consultant, I cultivate close relationships with strategic decision makers in order to identify customer needs and recommend the best software and hardware solutions. Selected Accomplishments:• Built and maintained strong relationships with decision makers and other key players at premier Academic and Public Libraries throughout my territory successfully increasing revenue by an average of $2 Million annually throughout my tenure. • Developed and marketed a plan for a new product suite for library analytics which led to over 100 new accounts pre-Beta.• Saved large client relationship by facilitating a meeting between executives from each party and presenting a strategic solution that was mutually beneficial to all parties.

Ex Libris is a leading provider of cloud-based solutions that automate library operations. As a Business Development Executive, my responsibilities included expanding our existing client segments through active client relationship management and new client acquisition, contract negotiations, account planning, and product presentations. Selected Accomplishments:• Led successful sales campaigns resulting in strategic contracts with prestigious academic institutions, totaling more than $5 Million, including the University of California system’s Digital Library, the University of Michigan, the University of Tennessee, Knoxville and Duke University.• Actively contributed to the development of Ex Libris’ sales strategy by providing critical marketing intelligence including competitive information and client requirements, which led to a more competitive product suite.• Developed strong business relationships leading to high levels of client satisfaction and retention.

In my role as a Sales Engineer, I assisted in crafting sales strategies and tactics, created and delivered complex technical presentations to various audiences and provided consultation by recommending high end solutions. Selected Accomplishments:• Managed multi-day scripted demonstrations to large audiences at private and state institutions including the State of North Dakota, the University of Michigan, and the University of Massachusetts, Amherst. Results of these efforts included multi-year software contracts totaling more than $10 Million annually.• Designed, developed, implemented and led training programs for sales staff including new product orientation and presentation skills resulting in more effective sales presentations.• Led various marketing events, such as product presentations at industry trade shows, and served as a liaison to the marketing and engineering teams, which led to a more visible presence in the North American market.

As a project manager, I was responsible for managing all facets of a system implementation, including software installation, data conversion, client training and the successful switch to production. I interfaced with staff at various levels throughout the library to successfully build consensus and move projects through to completion on time and on budget.Selected Accomplishments:• Managed project details and served as the central point of contact between clients and the company thereby achieving streamlined processes.• Successfully communicated project needs to internal resources ensuring accurate resources were allocated - resulting in efficient project implementations.• Created an agreed upon implementation schedule with the client thereby successfully managing expectations and ensuring a seamless implementation.

Master'S Degree, Library And Information Science

Bachelor'S Degree, German Studies