Corporate Research and Investigations Limited (CRI Group) has been safeguarding businesses from fraud, bribery and corruption. Globally, we are a leading Compliance and Risk Management company licensed and incorporated entity of the Dubai International Financial Center (DIFC), Abu Dhabi Global Market (ADGM) and Qatar Financial Center (QFC). CRI Group protects businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers… Show more Corporate Research and Investigations Limited (CRI Group) has been safeguarding businesses from fraud, bribery and corruption. Globally, we are a leading Compliance and Risk Management company licensed and incorporated entity of the Dubai International Financial Center (DIFC), Abu Dhabi Global Market (ADGM) and Qatar Financial Center (QFC). CRI Group protects businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business.Key Roles and Responsibilities:• Develop a growth strategy focused both on financial gain and customer satisfaction• Arrange business meetings with prospective clients• Conduct research to identify new markets and customer needs• Promote the company’s products/services addressing or predicting clients’ objectives• Prepare sales contracts ensuring adherence to law-established rules and guidelines• Provide trustworthy feedback and after-sales support• Build long-term relationships with new and existing customers Show less

Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. With centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong; we are committed to understanding complex client needs across fast paced Financial Markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective… Show more Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. With centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong; we are committed to understanding complex client needs across fast paced Financial Markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance. Key Roles and Responsibilities:• Working with a team in managing all aspects of the execution of the assigned programs.• The point of contact to address issues that arise during the delivery of the assigned programs and respond appropriately.• Establish and maintain good relationships with stakeholders in the programs, including clients, learning consultants, trainers and other internal teams• Ensure all program metrics are satisfied and all critical events have taken place.• Analyse and update existing processes and suggest improvements• Develop and deploy evaluations to measure training effectiveness and learning Show less

British Standards Institution, a leading worldwide business service provider having presence in more than 120 countries, providing management system certifications, training, product testing services such as KITEMARK product certifications. Key Roles and Responsibilities:• Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.• Develop creative pitches and propositions aimed at specific industry… Show more British Standards Institution, a leading worldwide business service provider having presence in more than 120 countries, providing management system certifications, training, product testing services such as KITEMARK product certifications. Key Roles and Responsibilities:• Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.• Develop creative pitches and propositions aimed at specific industry sectors• Proactively follow up leads generated from canvassing by the account managers.• Use of initiative to identify and follow up opportunities with companies who are not already on the database• Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business• Work closely with the marketing team to achieve sales objectives• Negotiate commercial terms within set guidelines• Liaise effectively with all departments to ensure customer requirements are met.• Contribute to the team performance by sharing and implementing Best Practice Ideas. Show less

Acquire Asia Pacific provides businesses with platforms for growth, combining skilled resources with the best technology. Acquire will transform your business yet maintain your brand and practices—drawing on their global expertise and well-defined processes to ensure you’re always in the driver's seat.Key Roles and Resposibilities:• Answered customer inquiries for DODO Australia’s requests or complaints concerning account status, and billing procedures and payment schedules by… Show more Acquire Asia Pacific provides businesses with platforms for growth, combining skilled resources with the best technology. Acquire will transform your business yet maintain your brand and practices—drawing on their global expertise and well-defined processes to ensure you’re always in the driver's seat.Key Roles and Resposibilities:• Answered customer inquiries for DODO Australia’s requests or complaints concerning account status, and billing procedures and payment schedules by telephone or written communication.• Took billing payments for accounts.• Provided general information to insured's and agents regarding status of specific insurance policies.• Investigated problems or irregularities and resolved issues with customers.• Worked within company guidelines to ensure that customers receive accurate, timely and dependable assistance.• Developed and maintained an alert system for upcoming deadlines on incoming requests and events.• Located and attached appropriate files to incoming correspondence requiring replies.• Sold additional products and services to existing clients Show less

•Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services•Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more•Accurately process and record call transactions using a computer and designated tracking software;•Answer calls professionally to provide information about products and services•Take/ cancel orders, or obtain details… Show more •Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services•Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more•Accurately process and record call transactions using a computer and designated tracking software;•Answer calls professionally to provide information about products and services•Take/ cancel orders, or obtain details of complaints.•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,•Follow up to ensure that appropriate actions were taken on customers' requests. Show less