Customer Service Representative
Las Vegas, Nevada Area
While with Sitel, I was one of the top 10 performers in my campaign by consistentlyreceiving high consumer satisfaction ratings and maintaining a low average handletime.Between outbound and inbound calls, we were expected to completely integrateourselves into whatever campaign we were assigned to as quickly as possible. Thisrequired employees to have enough agility to learn new procedures, policies, products,services, responsibilities, business jargon, software tools… Show more While with Sitel, I was one of the top 10 performers in my campaign by consistentlyreceiving high consumer satisfaction ratings and maintaining a low average handletime.Between outbound and inbound calls, we were expected to completely integrateourselves into whatever campaign we were assigned to as quickly as possible. Thisrequired employees to have enough agility to learn new procedures, policies, products,services, responsibilities, business jargon, software tools and more before transitions occurred.Once on-board, you would assist clients with a myriad of different issues all relatingto the campaign you were apart of. Show less